Global Diamond Quality Manager (m/f/d)

Our mission is to advance industrial transformation with innovative strength and sustainability. Whether in the optimization of data centers, the further development of hydrogen production or the redesign of cooling and climate technology systems, our thermal key technologies strengthen numerous industries worldwide. As a “One Kelvion” we continuously work on solutions that make our customers even more successful and at the same time contribute to a more sustainable future.

We shape the future – together

Takeover of global quality responsibility for a strategically important customer and function as a central contact person for all quality-related topics Bringing the required quality perspective and expertise into the jointly developed global customer strategy and supporting their implementation through a Quality Excellence Roadmap Coordination of customer-related quality activities first in EMEA and North America and also in the Asia-Pacific region Assessment and prioritisation of complaints, quality deviations and risks based on their impact on the customer, their urgency and their business relevance Management of Cause Analysis and 8D and CAPA activities and ensuring the sustainable effectiveness of Correction and Prevention Building a global customer reality governance with clear responsibilities, escalation paths, KPIs, scorecards and regular performance reviews Transfer of customer-specific quality requirements to internal standards and coordination of customer audits and the timely processing of audit findings Functional management of regional quality teams and cross-functional stakeholders as well as anchoring preventive quality methods such as APQP, PPAP, FMEA and Control Plans Close cooperation with Quality, Engineering, Manufacturing, Project Management, Service, Supply Chain and Global Key Account Management

Complete studies in engineering, quality management, manufacturing technology, industrial engineering or a comparable technical field At least 12–15 years of professional experience in quality management of an international industrial production, project or engineering environment Multiannual experience in quality-related topics for an international big customer or strategic key account Proven experience in the sustainable improvement of quality performance and coordination of complex, multi-site quality initiatives Found experience with Root Cause Analysis, 8D, CAPA, FMEA, APQP, PPAP, SPC, Control Plans and Risk Management Experience in global coordination of cross-functional teams and functional leadership within an international matrix organization Sovereign appearance vis-à-vis international customers and senior management as well as pronounced communication, moderation, negotiation and conflict resolution capabilities Analytical, structured and data-oriented mode of operation, combined with high implementation strength and consistent follow-up of agreed measures Very good knowledge of ISO 9001 and customer-specific quality requirements; Experience in data centers, HVAC, cooling systems, energy, automotive or a comparable industrial environment is advantageous Flowing English knowledge and international readiness to travel about 30–50 % Our success is based on cooperation – we promote diverse thinking, listen to each other and appreciate each individual voice. Creativity develops at Kelvion where people are heard, their ideas are welcomed and their contributions are acknowledged. With a flexible approach, we focus on the well-being and satisfaction of our employees. This strengthens the willingness to contribute and opens up new career opportunities We encourage dedicated personalities to take their own development, to go new ways and to shape the future together with us. We shape the future – together

Our success is based on cooperation – we promote diverse thinking, listen to each other and appreciate each individual voice. Creativity develops at Kelvion where people are heard, their ideas are welcomed and their contributions are acknowledged. With a flexible approach, we focus on the well-being and satisfaction of our employees. This strengthens the willingness to contribute and opens up new career opportunities We encourage dedicated personalities to take their own development, to go new ways and to shape the future together with us. We shape the future – together