Employee (m/w/d) Customer Service Health Insurance

In the heart of the Hanseatic city, just a few minutes walk from Hamburg Main Station, our CHECK24 insurance teams work on the progress of our comparison portal.

Our stock customer team is looking for backup.

Do you bring a completed training in insurance and finance and have over several years of professional experience in the insurance industry? We cordially invite you to apply as an employee (m/w/d) Customer Care Insurance at CHECK24 Comparative Portal for Health Insurance GmbH.

Digital consulting and support for our existing customers (m/w/d) Examination of current contracts at potential for improvement including active customer advice Examination of insurance certificates and documents, processing of contractual changes and stock data maintenance Interface function between our customers (m/w/d) and the insurance companies Active participation and further development of our work processes

A completed training, e.g. as an insurance businesswoman (m/w/d), insurance specialist (m/w/d), merchant (m/w/d) for insurance and finance is desirable Multiannual professional experience in the insurance industry High customer orientation as well as safe and friendly appearance on the phone Individual initiative, openness for new and target orientation Affinity for digital processes

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes. We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d). Attractive salary package: On top we offer coupons for numerous CHECK24 products as well as a certified company pension. Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location in the heart of Hamburg allows easy access by public transport or by bicycle – for this we offer you a 100% free Germany ticket or promote your company bike leasing. Extensive health package: a flexibly retrieved health budget and the possibility to participate in our common sports activities (e.g. football, tern runs, backfit – also on the roof terrace in summer). Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation. CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events. For the break are a table tennis table, a kicker, our grill on the roof terrace and the unique view over the outdoor nest. We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day. .