Service assistant in the car dealership (m/f/d)

You receive our customers personally and provide a friendly and professional first contact in our service area. You receive incoming telephone calls, collect customer requests and forward them to the relevant contact persons. You agree and coordinate workshop and service appointments and agree with our service consultants. You support our service consultants in day-to-day business and perform organizational and administrative tasks. You prepare service orders and customer documents and support their processing. You maintain and update customer and vehicle data in our systems. You process customer requests and support internal communication between service, workshop and other departments. You also keep an overview of higher workloads and help us reliably process our customer requests.

Completed commercial training, ideally in the automotive sector, in office management or in a comparable field. The first professional experience in customer service, reception or assistance – motivated cross-comers with appropriate suitability are also welcome. Joy in personal and telephone handling with people as well as a pronounced customer and service orientation. Friendly, safe and well-kept appearance and good communication skills. Organisational designer and the ability to keep track of multiple simultaneous tasks. Structured, reliable and independent operation. Safe handling of the PC and common MS Office applications. Good knowledge of German in word and writing. Interest in cars and the willingness to work in our processes and systems. Team skills and joy in working with colleagues from service and workshop.

We offer – you benefit from us: a contemporary working environment where you can introduce your ideas an unlimited contract of employment and flat hierarchies additional services such as holiday and Christmas money as a recognition of your commitment an occupational pension provision to support your future planning fresh fruit and free drinks for your well-being a service bike offer various possibilities for professional and personal training individual coaching programs for your personal development exciting company events and joint events in the team attractive employee rebates at numerous offers a profitsharing that will additionally reward your performance