Customer Service Employee (m/f/d)

You enjoy everything about insurance? You want to be in the indoor service instead of constantly on the go and still very close to the customer? - Our subsidiary, Tjara GmbH, customer service for retirement solutions from blau direkt GmbH, is looking for your support as soon as possible!

The Department ''Customer Care Center'' is the care and consulting area for the end customers of brokers who are retired in well-deserved retirement. Qualified advice is needed for our satisfaction.

After an individual onboarding over all tasks, the focus is on the high-quality advice of our customers.

Professional online consulting of our end customers in the optimization of their insurance cover (telephone, email, videocalls)

Direct support of colleagues from other insurance areas in complex inquiries and individual customer needs

Integration into existing specialist concepts, processes and IT systems

Analysis of current supply and application processes

Development and development of new specialist concepts for optimizing these processes

Your professional qualification... a completed commercial training Professional experience in insurance, sales or brokerage is of advantage - but no need! Cross-comers are also welcome. Interest in digital transformation and process optimization ... in addition, you will find yourself in these points: Your self-employed working style distinguishes you and you are not afraid of constant change You are reliable and willing to take responsibility You are communicative and an absolute team player You also keep a cool head in stressful moments

Security: An indefinite fixation and a punctual fixation.

Work-Life-Balance: flexible working time models and various employee discounts on corporate benefits and bike leasing; Support in the reconciliation of work and family.

Personality & authenticity: We enjoy a family togetherness and flat hierarchies, a collegial and friendly environment with duz culture, which you will already experience in the application process.

Agile's work & innovation: Your voice is heard. As part of our growing business, you have the opportunity to actively shape and promote topics.

Teamwork makes the dream work: In our open, multicultural and dynamic team, fun in everyday life and beyond working hours is part of it.

Team events: after-work parties, cinema and games evenings, as well as team trips at home and abroad are not rare with us.

Further development potential: standstill? - Not with us! We support you with internal & external offers in your further development. .