Duty Manager – Kimpton Main Frankfurt (m/f/d)

The Kimpton Main Frankfurt brings luxurious comfort, inspiring design and modern, personal service to the heart of the city. Our guests expect an exceptional hotel experience – stylish, individual and warm. We are looking for you as a Duty Manager (m/w/d). If you want to be part of a house that combines international lifestyle with real hospitality, we look forward to you! These are your tasks with us: Ensuring a smooth hotel operation during your shift with special focus on guest care and satisfaction Direct contact person for guests, quick problem solving and ensuring an exceptional service level Support of the front office team and the operational departments to ensure first-class guest experience Close cooperation with the Reception Manager in implementing and maintaining Kimpton standards Training and motivation of the team to ensure excellent service If necessary, support and relief of the Night Manager That's what you bring: Multiannual experience in hotel or hospitality, ideally in a comparable position Embossed leadership qualities and the ability to inspire and motivate employees Excellent communication and organization capabilities with strong service orientation Flexibility, loadability and solution-oriented operation flowing knowledge of German and English; other foreign languages are advantageous You can expect from us: Staff rate in over 6300 IHG hotels and discount in F&B outlets worldwide An unlimited employment contract Christmas money An additional holiday day for your birthday Friends advertise friends Summer party, Christmas party/Kick Off Celebrate Service Week Numerous training options about our IHG University Become part of our team, we look forward to your application.

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