Key Account Manager Energy Services (m/f/d)

Customer support: You are the central contact person for our large customers and large customers and support them in all questions relating to heating and operating costs, as well as our diverse products and services. In doing so, you will always address our customers by phone and in writing – even with demanding concerns or complaints, always solution-oriented and service-conscious. Acting independently: With your self-sponsored action, you are looking for a high customer satisfaction. You advise competently, meet decisions in daily business and develop suitable solutions – always in line with our quality standards and values. Process processing: You process customer requests structured, timely and with a view to priorities. In addition, you document all relevant processes carefully in our SAP system and keep your work reserves in mind at any time. Interface work: You work closely with various departments and support the field of large customer support field service. In addition, you are actively involved in projects as well as in our proposal, and you are developing improvements. Further development: We attach great importance to your personal and professional development. We therefore support you with targeted training, development opportunities and long-term prospects within our company.

Expertise You have a completed commercial or technical training and ideally have experience in accounting, reading, radio or assembly. Knowledge of heating and operating costs is advantageous. Expertise You work safely with SAP and MS Office and are ideally familiar with BRUNATA-METRONA-Online applications, mobile data acquisition and accounting. Motivation & team spirit You convince by clear and friendly communication – both in writing and by telephone. Service orientation, quality awareness and reliability are of course for you. You will also bring your own initiative, willingness to learn and joy in dealing with customers.

Company and team events as well as regular social days for employees. Grant to the German ticket and numerous corporate benefits. Membership at the Urban Sports Club and discounted massages. Seminars and further education, both internally through our own learning platform, and externally. You can rely on this – your benefits Work-life balance: Our regulated working hours as well as a variety of contract models offer you great scope for action in everyday work. It usually awaits you an unlimited contract with 30 days vacation and the possibility – depending on the location – to work flexibly and mobile. Health: Your well-being is our heart. This is why we offer you discounted fitness facilities, on-site massages and regular sports events. However, as a healthy body also belongs to a healthy mind, there are also advices on mental health, care for family members and childcare. Mobility: So that you can get to work well and environmentally friendly, you will receive a grant from us to the Deutschlandticket. If you prefer to travel with the bike, you can also do this: With JobRad you can lease your dream bike to top conditions. Further development: We want you to feel comfortable with us from the start. For this we have prepared an intensive onboarding that makes you fit for the job. If you still have questions, worries or wishes, a personal sponsorship will help you. Of course, with regular trainings, e.g. on our specially designed learning platform, workshops and other offers, we ensure that you always stay up to date. Our diversity makes us stronger We work not only on a smart, but also on a diverse future. Therefore, we value and promote all our employees equally – regardless of their nationality, ethnic or social origin, gender, age, sexual orientation or religion. We acknowledge and commit ourselves to this – in our daily work and the signing of the Charter of Diversity. .