Duisburger Versorgungs und Verkehrsgesellschaft mbH | Germany | 47xxx Duisburg | Permanent position | Full time / Home office | Published since: 19.06.2026 on stepstone.de
IT Account Manager Front Office (m/f/d)
The Duisburger Versorgungs- und Verkehrsgesellschaft mbH is the umbrella under which numerous municipal companies are grouped in Duisburg. As a holding company, we bundle the business areas of mobility, supply and services and are primarily responsible for the strategic corporate and corporate management. We ensure that the around 4,500 employees of our local service and utility companies can coordinate and efficiently drive the future of our city. In very different functions, our teams work to secure and improve our efficient infrastructure. We offer our employees a modern working environment, diverse offers for further development and further training, an attractive tariff remuneration and many other benefits.
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Your tasks • Your profile • What we offer
Own-sponsored advice and support of customers in the standard portfolio with a focus on the identification of cross selling potentials as well as the representation of customer requests in the IT organization Contact for our customers (internal/external) as consultant, companion and with solution-oriented focus “We take care of ourselves” as well as request for the further demand management process together with the customer as work preparation for the internal departments (HA-S/DU-IT/DCC) Coordination of efficient and customer-oriented performance in your own responsibility Responsibility for costing, economic control and control related to technical departments Maintenance of the internal interfaces to the relevant departments and participation in additional tasks after consultation with the manager
Complete studies in the field of Business Administration or a comparable qualification Multiannual professional experience in customer care Extensive analytical skills and conceptual skills as well as solution-oriented and flexible working High communication and team skills, conflict resolution competence as well as sovereign appearance and action Thinking in technical and commercial contexts Knowledge of products and competition
Attractive remuneration according to collective agreement (TV-V) up to salary group 10 with corresponding qualification 39-hour week, 30 days vacation, 13. Monthly content Slide time and up to 80% Mobile work Pension provision, supplementary sickness insurance, fitness and health services Development opportunities in a secure, future-oriented company
Location
 | Duisburger Versorgungs und Verkehrsgesellschaft mbH | |
| Duisburg | ||
| Germany |
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