Welcome Hotel Residenzschloss Bamberg | Germany | 96xxx Bamberg | Permanent position | Full time | Published since: 10.11.2026 on stepstone.de
Reservation Staff (m/f/d)
WELCOME HOTEL RESIDENZSCHLOSS BAMBERG is located on the tranquil banks of Regnitz, close to the historic city centre. 184 rooms, divided into 6 different room categories, await our guests in the historic old building, as well as the associated cultivation. In our restaurant Orangerie or Fürstbischof von Erthal, our kitchen team creates a mix of regional and international cuisine, where a lot of emphasis is placed on seasonal products and cooperation with regional suppliers. The well terrace overlooking the Michelsberg or the cozy hotel bar invite you to stay. 9 meeting rooms for up to 300 people are available for conferences, events or weddings. Directly opposite the other side of the river, our sister hotel is the WELCOME CONGRESSHOTEL BAMBERG
Type of employment: Full time
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Your tasks • Your profile • What we offer
Professional acceptance and processing of individual and group reservations based on the yield strategy and according to the company's specifications Competent response to telephone and written requests Categories sales and cross-selling within the Welcome Hotels Active additional sale of all hotel services and recommendation of special offers Daily check of the arrival list for the following day in cooperation with the department management and receptions Maintenance of internal and external booking systems and customer cardi Preparation and communication of the weekly group sequences and the overview of our arrangement guests
Complete training in the hotel industry Professional experience desirable Hotel reception experience of advantage Excellent communicative skills, organizational talent, high quality awareness, very accurate working, flexibility Enthusiasm for dealing with customers on the phone Very good German and English in word and writing Knowledge of how to use the hotel software Opera is advantageous policing certificate when entering work
Core working time Monday to Friday between 08:00 and 18:30, as well as a Saturday per month, Sunday free Varied challenge in an interesting and professional environment of two different hotel complexes An indefinite contract with performance-based payment & many other benefits: holiday money, Christmas money, Sunday, holidays & night supplements (from 8 p.m.) Balanced staff allocation Free parking Free use of fitness & soft wellness area Birthday Surprise Family & Friends rates for private stays in the WELCOME HOTELS F&B Discounts in the WELCOME HOTELS Employee benefits for over 700 other online providers & brands (MIVO, Personights) Cooperation with Bikeleasing Loyalty premiums for long-term employees
Online Gastromatic utility with digital stamp clock for minute time recording Regular training (internal, external, e-learning) Online training platform SAM, Knowbe4 & goodhabitz Individual career planning through annual employee talks Annual summer & Christmas party Flat hierarchies and communication at eye level Residence in the hotel for the 1st month if you need to move to Bamberg and find a new apartment
Location
 | Welcome Hotel Residenzschloss Bamberg | |
| 96049 Bamberg | ||
| Germany |
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