Dual Master's (M.Sc.) Process Management - Technical Processes

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Thermotechnik GmbH is looking forward to your application!

Type of employment: Limited Working time: Full time Place of work: Wetzlar As part of the Bosch Group, the Bosch Home Comfort Group makes an important contribution to the energy transition. We offer solutions for the heating, cooling and well-being sectors and rely on our team consisting of around 14,000 employees worldwide. This is about us: about you, our business and our environment. Our promise to you is: Together we grow, we have joy in our work and inspire each other. Be part of the Bosch Home Comfort Group. As a Master of Science in Process Management - Technical Processes, you support our exciting field of service management. In the dual training system at the Bosch Home Comfort Group, theory and practice are closely linked. Qualified lecturers as well as lecturers from the practice of the dual university “Technische Hochschule Mittelhessen” at the Wetzlar site provide you with theoretical expertise while collecting your practical experience in the company. You work in an ambitious team on strategic projects to optimize, digitize and automate processes and products for the German factory customer service (e.g. smart maintenance, remote services, energy efficiency analysis). Thanks to your ideas, you promote the development and optimization of our IT tool chain to improve customer journey and customer satisfaction (e.g. in S/4 HANA). To do this, you make a decisive contribution in the analysis of data and in the construction of interactive dashboards for internal and external stakeholders (e.g. with Power BI, SAC or similar tools). In addition, you promote the use of artificial intelligence such as chatbots, process automation, service quality and customer contact. You put the focus of the study subjects into practice. A:e Personal:r Mentor:in accompanies and advises you on your way. Exciting insights and practical experience in an international, diverse company are waiting for you!

Education: Bachelor in Business Administration, Economic Engineering, Business Informatics or Comparative Qualification Experiences and know-how: first experience in process and project management; good MS Office and copilot/ChatGPT knowledge; Interest in technical topics and/or programming, use of artificial intelligence in the company Personality and mode of operation: as a communication-strong, flexible and responsible team player, you also keep an overview in high-speed phases, you understand how to work independently and independently, while you always have the wishes of the client and the goals in mind and are analytic about it, you are sure to step up and you are enthusiastic Enthusiasm: Affinity for new technologies and interest in working with interdisciplinary stakeholders Languages: very good German and English skills

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. JOBV1_EN