0Customer Advisor for Pension Insurance (m/w/d)
HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 05.12.2025 on stepstone.de

Customer Advisor for Pension Insurance (m/w/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


About us The HEK - Hanseatic Health Insurance Fund is a federal health insurance company with company headquarters in Hamburg. With more than 800 employees, we serve more than 540,000 insured persons in three customer centres. For the year 2023, our budget is EUR 1.85 billion.

We work according to the principles of Hanseatic merchants. Because responsible action, forward-looking planning, as slim as efficient administration and stable finance are the basis of our success. This enables us to offer our customers additional services and an award-winning service to an attractive contribution rate.

Service is our first priority. In order for our employees to meet this, we need a good working environment in the teams. We attach great importance to open and value-adding communication, short decision-making and integration. All employees have the opportunity to share their opinions and ideas, because every idea is important and helps us develop the company. Become a part of the Lord! You already have first points of contact with the topic of pension insurance or know-how in social security law? Alternatively, do you want to immerse yourself in the field of care insurance with your commercial training? Do you want to advance the issues of pension insurance together with your team? Here's your chance! At the HEK, we are looking for a customer advisor (m/w/d) at the nursing centre for pension insurance. As part of this team, you are working on the issues of pension and unemployment insurance. For this, you stand in exchange with our customer advice from the nursing centre. .

Your tasks • Your profile • What we offer

About us The HEK - Hanseatic Health Insurance Fund is a federal health insurance company with company headquarters in Hamburg. With more than 800 employees, we serve more than 540,000 insured persons in three customer centres. For the year 2023, our budget is EUR 1.85 billion.

We work according to the principles of Hanseatic merchants. Because responsible action, forward-looking planning, as slim as efficient administration and stable finance are the basis of our success. This enables us to offer our customers additional services and an award-winning service to an attractive contribution rate.

Service is our first priority. In order for our employees to meet this, we need a good working environment in the teams. We attach great importance to open and value-adding communication, short decision-making and integration. All employees have the opportunity to share their opinions and ideas, because every idea is important and helps us develop the company. Become a part of the Lord! You already have first points of contact with the topic of pension insurance or know-how in social security law? Alternatively, do you want to immerse yourself in the field of care insurance with your commercial training? Do you want to advance the issues of pension insurance together with your team? Here's your chance! At the HEK, we are looking for a customer advisor (m/w/d) at the nursing centre for pension insurance. As part of this team, you are working on the issues of pension and unemployment insurance. For this, you stand in exchange with our customer advice from the nursing centre.

You check the insurance obligation for pension and unemployment insurance for private carers. In addition, you are responsible for the transmission of service periods and contributions to aid agencies and other insurance institutions. For questions about pension and unemployment insurance, you are the contact person for the private caregivers and advise them.

a completed training in the commercial sector of social security or health care alternative experience in social security law customer-oriented communication and operation an empathic appearance and joy at work in the team

Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and up to three days home office. For detailed information on karriere.hek.de/benefits. flexible working hours Holidays HEK-Fitness Rooms/ Courses Personal time recording Grant D-Ticket Canteen Massages Attractive hourly wage Personalisation HEK Events

Location

ava HEK - Hanseatische Krankenkasse
22041  Hamburg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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