Technical support in the office national/international (m/w/d)

New ways to go. But never forget where you come from. Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems for over 30 years. Today, the family-run company is one of the leading medical technology companies in the field of hospital and home care. The commitment of our employees and the high quality of our products ensure a high level of recognition for medical professionals and users.

Technical support and customer support in a dedicated and experienced team Support for medical technology products in the field of sleep diagnostics Support and problem solution via phone, as well as Internet to the customer Creating solution documentation in the ticket system and Knowledge Base Supporting our field staff in the installation and support of sleep laboratories Team-oriented assignment to troubleshooting and further development of our sleep diagnostic systems

Completed training as an electronic technician for information and system technology or IT system electronics First professional experience in the field of technical support to the customer Binding and competent occurrence and communication strength Secure handling of IT hardware, as well as MS Office Pleasure to contact customers by phone Independent, structured and pragmatic mode of operation A high level of readiness and integrity Good English knowledge of word and writing desirable

A family company with flat hierarchies and short decision-making paths A crisis-proof workplace Social benefits (Occupational pensions, benefits in kind) Grant to the daycare centre Corporate Benefits JobRad Grant of special leave JOBV1_EN