Deputy Head of Customer Service, Energy Billing and Market Communication in Landshut near Munich (m/f/d)

Landshut and the surrounding communities provide daily electricity, natural gas, district heating, clean drinking water, buses, two car parks, the sewage treatment plant and the city swimming pool – infrastructures that benefit all people. We – around 500 employees – work daily to make the city and region more liveable. Become part of our team and shape the future on site.

We are looking for central functions/customer service at the next time deputy property management Customer service, energy accounting and market communication (w/m/d)

deputy responsibility of the operating customer service team Cooperation in projects and, where appropriate, Takeover of project management Provision of statistics and evaluations in compliance with accounting and regulatory management requirements sometimes central contact for internal and external business partners co-responsible for system and process improvements and optimization of cooperation with neighbouring areas continuous development of the team in terms of service quality, expertise and economic resource use continuous business process optimization and efficiency enhancement Ensuring and organizing the correct and timely monthly and annual accounts for energy delivery Participation in customer support, complaint and conflict management Takeover of special tasks and special topics

successfully completed business or technical studies or comparable qualification (engineering studies, technical/industry, energy specialist (w/m/d)) Professional and leadership experience in the described area of responsibility safe occurrence, readiness to use, resilience and sense of responsibility economic, analytical and targeted action independent, structured and solution-oriented working methods as well as convincing communicative and social competence very good MS Office knowledge

There is an interesting working area with varied tasks. You will receive a performance-based payment in public service in accordance with the collective agreement for utilities (TV-V) as well as an employer-funded pension scheme with additional increases in the scope of payment conversion. We also offer free offers as part of our health management and look forward to using training opportunities. Various company events in the course of the year as well as employee discounts at other companies complete our offer. The job is limited to two years, and a takeover into a permanent employment relationship is sought. .