Employee First Level IT Support (m/f/d)

You are a contact person:for more than 2000 users:inside from the cinemas and the headquarters in Lübeck when adopting IT topics in the central support team You are happy to identify problems, analyze errors and solve them and document incoming fault messages. You coordinate and conduct software tests and user training to prevent future problems You can participate in various projects (e.g. on the topics: IT security and Microsoft 365)

A completed technical or commercial training with additional qualification in the IT sector Experiences with ticket systems/cass systems would ideally be desirable with experience in cinema, hotel industry or gastronomy You have qualified knowledge in the setup and configuration of Microsoft 365 You are versed in dealing with Microsoft environments, Active Directory and Azure In your way of working, your kindness, a quick understanding, good communicative skills as well as pleasure in telephone contact reflect You like to work structured, independent and service-oriented Flexible working hours and readiness to call are just as important for you as the willingness to work on you in cinema-specific processes and processes as well as various software

Unlimited full-time permanent employment 30 days holiday entitlement for a 5-day week plus special holidays Flexible, independent work and attractive home office control Flat hierarchies, transparency and appreciation The position offers a lot of development potential We don't leave you alone: with us you will get a comprehensive incorporation and an intense onboarding Mental Health Coaching for your professional development and your individual well-being Corporate Benefits: Benefits for travel and popular online shopping portals A nice selection of hot and cold drinks available Cinema visits and corporate events The best comes to the end: A warm team that understands itself as a team, supports each other and likes and laughs a lot. .