Employee Service Team Outpatient Care (m/f/d)

The Medical Service Nord is the independent expert service for health and care in northern Germany. Our tasks are as diverse as the fields of activity of our more than 700 employees. In our consulting and review centres in Hamburg, Kiel and Lübeck, as well as in the consultancy offices in Pinneberg, Itzehoe and Flensburg, we are committed to quality-assured medical and nursing care in the sense of the Solidarity Community. As an independent and objective expert, the Medical Service North takes responsibility in the determination of care levels, the assessment of hospital structures and in the case of outpatient care tests. In accordance with the applicable social legislation, we act according to the principles of solidarity, quality, humanity and economic viability. Support us to ensure good and fair health care for all legal insurers in Hamburg and Schleswig-Holstein.

Reference number 01-2026 Lübeck | in full time, part-time permanent employment

You process regional assessment orders from technical and terminological points of view You carry out final work using modern digitalization technology You are a contact person for client, service provider and expert (m/w/d)

(m/w/d) in health care, medical specialist (m/w/d) with experience in administration or a commercial conclusion You have professional experience in healthcare You work routined with the applications of the MS Office package That would be desirable You are open to handling other software solutions This is of course for you You work structured, independent and team-oriented You communicate skillfully and empathically in word and writing You stand safe, tolerant and value-awareness You go professionally with conflicts

Sensuality – cooperation in a company with a social-medical mission Coaching – comprehensive onboarding and further support Assessment – close communication, open feedback culture and co-design options Flexibility – family-friendly sliding time controls in the office or in the home office are possible Planability – no spontaneous operations, shift, holiday or weekend services Location advantages – good transport connections in Lübeck Security – Benefits of Public Service Employment Remuneration – attractive salary by independent collective agreement (compensation group 5 TV MD): starting salary 42,500 euros gross, in 2. Year 46.000 Euro gross, incl. 13th monthly salary Supplements – 102 Euro/mtl. Child supplement per child (when full-time), grant to the German ticket, asset-effective benefits and occupational pensions via the VBL Business sports – corporate career and online trainer