Debeka Betriebskrankenkasse | Germany | Koblenz | Permanent position | Part time - flexible / Full time / Home office | Published since: 24.04.2025 on stepstone.de
Employee (m/w/d) Central Services Department IT Service Desk
Your chance to play a decisive role in shaping our success story. Debeka BKK is one of the most growing legal cash registers. As a dedicated employee, you help us to continue this path of success for our insurers. Senior Consultant (m/w/d) Full time and part time | Location: Koblenz In our IT service desk you are the central point of contact for our employees in many IT-related questions. They ensure a stable and efficient IT environment and contribute to the continuous improvement of our IT services. Your tasks in detail: JOBV1_EN
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Your chance to play a decisive role in shaping our success story. Debeka BKK is one of the most growing legal cash registers. As a dedicated employee, you help us to continue this path of success for our insurers. Senior Consultant (m/w/d) Full time and part time | Location: Koblenz In our IT service desk you are the central point of contact for our employees in many IT-related questions. They ensure a stable and efficient IT environment and contribute to the continuous improvement of our IT services. Your tasks in detail:
They work closely with our data center and ensure a smooth IT infrastructure They analyze existing support processes, identify optimization potentials and implement measures to increase efficiency They are the first contact person for technical enquiries and fault messages and ensure a fast, solution-oriented processing You manage user accounts, roles and access rights in Active Directory (AD) and in other systems They ensure that all employees are equipped with current, working hardware You keep an overview of the existing IT assets and continuously optimize our warehouse management system You are responsible for the installation, configuration, care and change of required software solutions You create and maintain IT documentation and thereby strengthen IT knowledge within the company They actively support IT projects, such as process optimization & automation and application management
Complete training in IT (e.g. specialist in system integration, IT system administrator) or a comparable qualification Professional experience in IT support, service desk or a comparable position is advantageous Experience with Windows servers, Active Directory, ITSM tools and basic network skills Knowledge of cooperation with external service providers in data center operation is advantageous They always act in a solution-oriented manner and offer the best possible IT support They communicate clearly, introduce proactive ideas and independently seek ways of improving You also keep an overview in stressful situations and work structured and reliable They are happy to work with colleagues and remain open to new technologies and developments
Work-life balance Attractive and modern working environment Above-average social benefits Mobile work Comprehensive training JOBV1_EN
Company location
Location
| Debeka Betriebskrankenkasse | |
| Koblenz | ||
| Germany |
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