0Team Leader Department of Building Savings and Complaint Management (m/f/d)
SIGNAL IDUNA Bauspar AG | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 18.05.2026 on stepstone.de

Team Leader Department of Building Savings and Complaint Management (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


SIGNAL IDUNA is one of the top service insurers in Germany. The core competencies of our financial subsidiary, SIGNAL IDUNA Bauspar AG, include the award and support of real estate loans. We also offer our customers a wide range of savings and financing products for the acquisition and maintenance of real estate. In the course of digitalization, we also drive customer-centric processes around the topics “building” and “finance”. And we want to be even better. With great ideas. With motivated people. With you. .

Your tasks • Your profile • What we offer

As a dedicated team leader, the team is responsible for building savings and complaint management in the market success. Your main tasks: Professional and disciplinary leadership of the Construction and Complaint Management team (11 employees) Continuous further development of your team’s employees Communication and coordination with other specialist teams and departments Support audits Change processes initiate, inter alia, the development and design of processes and their automation

As a team leader, you are boldly moving forward and supporting your employees as part of their own development. Your own responsibility is driving your team's design forward. Take this with you: A commercial banking training, similar training or corresponding professional experience Ideally already first leadership experience Joy in the leadership and development of people and the ability to motivate people Professional knowledge of construction and construction finance Experience in dealing with complaints desirable Ability to present complex situations in a structured and comprehensible manner An independent, reliable and solution-oriented procedure Very good communication skills and fluent German skills

Flexible design of working hours Further development of personal and professional skills Good reconciliation of work and family Modern technology and communication media Monthly 40 Euro asset-effective performance Travel cost subsidy for the ÖPNV Granted food in the restaurant Work-Life-Balance: 30 days holiday and additional Christmas Eve and New Year's Eve free as well as the possibility of mobile work Benefits of a large group, such as employee benefits, 13 salaries Improving your ecological footprint by e-bike leasing

Location

ava SIGNAL IDUNA Bauspar AG
Hamburg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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