Front Office Manager (m/f/d)

Management of the organisation and regulated procedures at reception and staff Professional reception, competent advice and care of guests Personnel planning, personnel training and personnel training Team holiday planning Exemplary guest contact and support at the telephone centre Complaint handling Assistance in carrying out the daily and monthly accounts of the department Participation in the reservation area Optimal room distribution Central contact for all guest wishes and requests for our guests Invoicing and cash management Cooperation with the teams of housekeeping, housekeeping and kitchen

Complete vocational training in the hotel or completion of an intermediate or higher vocational school Professional experience at the reception Ideally professional experience with a reservation software Joy of direct contact and by telephone Good computer skills Very good knowledge of German and English in word and writing Joy in dealing with people and fun at work in the team Flexibility: we also work on weekends and holidays as well as early and late shifts. Quality awareness, team skills and motivation Professionalism, punctuality and reliability are required

Fair remuneration: gross salary from € 3,000,– (based on full-time/40h). Your actual salary depends on qualifications and experience. Additional earnings: Average + € 100,– brutto/month by attractive sales commissions as well as Sunday and holiday supplements Financial security: Holiday money (€ 400,– at VZ), Christmas money (half salary) and 25% Sunday and 30% night supplement Working time & Balance: [full time (40h)] with minute-precise electronic time recording, flexible working time models (e.g. 4-day week possible) and guarantees a free weekend per month Recreation: High planning reliability due to early schedules and a holiday claim that increases with your company membership Health & Mobility: Over 8,000 sports offers via EGYM Wellpass as well as attractive JobRad leasing (up to 40% savings compared to direct purchase) Food & Discounts: Free food every working day and exclusive holiday discounts for you, your family and friends in all JUFA hotels Development & Team: Individual training, talent program, regular team events and best networking via “my JUFA” Approval