Customer Service Clerk (m/w/d)

Account Manager (m/w/d) Berlin Full time | DEKRA Certification GmbH | DE51039104-01 About DEKRA DEKRA focuses on future topics in all areas of work: from vehicle testing to cybersecurity, from product testing to clean energy or from automated driving to artificial intelligence. We focus on new technical developments early on and provide industry-wide security in 60 countries with around 49,000 employees. DEKRA Certification GmbH is a leading auditing and certification service provider worldwide. In the field of management system certification, DEKRA Certification is a neutral, accredited partner for security and quality in many areas. Do you want to make our future safer and more sustainable?

You are the competent contact person within the framework of project coordination for our customers and auditors in the field of services and education They carry out contract and costing checks You control the auditor selection according to predetermined criteria including Position You monitor orders and check them to comply with the costing guidelines They coordinate and review our audit and audit procedures You are responsible for the maintenance of databases including Creation of evaluations You monitor audit dates and valid certificates You create certificates for our customers including invoices They contribute to the further development of our audit and customer processes

Completed techn. or vocational training Ideally multi-year professional experience Joy in customer contact and service orientation High decision-making and enforcement capacity Flexibility and high loadability Impressed communication strength and team capacity Very good MS Office knowledge Good knowledge of English in word and writing are desirable

Attractive remuneration incl. special payment of the year and company profit participation 30 days off Flexible, predominantly mobile work Internal training and qualification measures Events like Ski Cup, Motorcycle Meetings or Staff Days Other great benefits: occupational retirement, job leasing, employee discount, parking and much more JOBV1_EN