Lidl Dienstleistung GmbH & Co. KG | Germany | 74xxx Bad Wimpfen bei Heilbronn | Apprenticeship | Full time | Published since: 19.05.2026 on stepstone.de
Dual study program Business Administration - Digital Commerce Management in the field of Customer Relations 2027
You want to combine theory and practice perfectly? Every three months you change between lectures at the DHBW Heilbronn and exciting practical assignments at our headquarters in Bad Wimpfen. You take responsible tasks, work with real projects and are accompanied and supported by an experienced team.
At Lidl we focus on the needs of our customers – far beyond the mere purchasing process. As an area of customer relations, we design the entire omnichannel customer journey to make customers real fans. We combine data-based shopper insights with excellent service and personalized address to create trust and sustainable loyalty. We use state-of-the-art technologies such as AI-based assistance systems and well-founded market research. We are the customer's voice in the company and continuously collect impulses to develop Lidl consistently customer-centric.
On 01. September 2027 starts your welcome month – we can hardly wait! !
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Your tasks • Your profile • What we offer
Bring new impulses into the field of customer relations by using your acquired expertise in the areas of Customer Insights & Experience, Customer Relations Management & Loyalty and Customer Care and contributing significantly to long-term customer loyalty.
This means: Learning Business Topics and Focus Themes Sales Planning, Category Management and IT Basics Performance of teams within the Customer Relations division, such as Customer Insights & Experience, Relations Management & Loyalty and Customer Care Participation in projects such as further development of the functionalities of the Lidl Plus App Developing Lidl-relevant topics in the context of scientific work such as the use of Customer Insights to optimize customer loyalty in Lidl
You have your (special) Abitur with good grades - especially in mathematics and German as well as possibly in business You are interested in business relationships and all topics related to customer relationships You are enthusiastic, determined, reliable and team-capable You are communication strong, committed, independent and responsible You want to be used throughout Germany for a few months
Attractive over-tariff salary as well as holiday and Christmas money Exclusive 5% discount in our stores Professional and personal development by taking over increasingly responsibility Individual support and support through experienced trainers and a personal sponsor Varied tasks and projects Top perspectives and further development possibilities A great team, communication at eye level and lots of space for personal development
We value your entry with us! With attractive benefits and a corporate culture that focuses on confidence, diversity and a transparent pay system regardless of gender.
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Location
 | Lidl Dienstleistung GmbH & Co. KG | |
| Stuttgarter Straße 43, 74206 Bad Wimpfen bei Heilbronn | ||
| Germany |
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