Telephone Customer Advisor (m/w/d) Inbound First Level

At a wavelength with our customers, our approximately 3.333 employees are employed in our Contact Center locations Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen and Bottrop, which have been owner-managed since 1999. We not only find the right sound for companies like Vodafone, EWE or Vorwerk, but also maintain a short wire to our employees. The awards ''Best Employers 2025'' from Top Job provide good and long-term connections.

Customer advice and support of private and business customers of our well-known clients answering all incoming customer requests by phone or in writing and final processing of customer requests First Level Support for setting up and configuring common routers and email clients Self-employed complaint and complaint processing Operation of functions of customer-specific computer systems

Secure communication and expressability in word and writing in German Ability to instant customer-oriented solution as well as a high service orientation and a high quality awareness Good commercial understanding Very good PC user knowledge and good knowledge in Office Management The willingness to work both in layers and on weekends

Your salary Your merit options are between 2.250,- Euro and 3.400,- Euro/month (basic remuneration + upward open commission) details of the bonus at KiKxl at www.kikxl.de/content We offer you attractive conditions A Qualified Continuous Training Program A safe workplace and a varied activity with attractive career and development opportunities Working in a friendly, motivated team of all ages An excellent working climate Flexible working time models There are attractive social benefits for you Food grant for the canteen Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Free parking Child emergency care Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KiKxl enters into a value-estimating and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and spiritual skills, religion and worldview, sexual orientation and social origin. The recognition and promotion of diverse potentials create economic benefits for our organization. .