Head of Order Management Export (m/f/d)

Technical and disciplinary leadership and continuous development of the team in international order management Processing of international accounts and support in daily business Responsibility for complete, correct and timely order collection and processing in worldwide shipping Ensuring a smooth operation taking into account all export-related requirements (customs, hazardous goods, shipping conditions, country particulars) Inter-interface coordination and close coordination with logistics, disposition, distribution, regulatory affairs and international partners to ensure efficient communication, stable procedures and a consistent customer support Total responsibility for the control and monitoring of customer orders from order collection to scheduled delivery to the customer Monitoring the quality of the order and process as well as the derivation of suitable optimisation measures and independent implementation in cooperation with the relevant intersections Contact person for internal cutting points as well as international customers and distributors Active participation in the production, development and dissemination of processes and work instructions in the field of export, procurement and dispatch Responsibility for monitoring audits and ensuring and complying with quality requirements

Senior Consultant (m/w/d) Multiannual professional experience in export or international order management, ideally in a producing company Experience in handling the ATLAS electronic customs system Knowledge of the production of export documents (e.g. export declarations, commercial invoices, preferential documents) Experience in the handling of dangerous goods by IATA and ADR, in particular for the dispatch of medicinal products Knowledge of international shipping and delivery conditions Experience in managing or controlling an operating team of advantage Very good knowledge of German and English in word and writing Safe handling of ERP systems and MS Office Structured, solution-oriented and careful working methods High service orientation, communication strength and team capability

A permanent employment relationship Flexible working times 30 days of holiday per year and special days for various occasions Indi­vidual further development and promotion possibilities Possibility of JobRad leasing or JobAuto-Abo TicketPlus or EGYM Wellpass Corporate Benefits Employers' allowance for occupational pensions and for lunch Very good connection by surrounding cars and public transport Cost-free staff parking Regular team events and information centres Cost of material for dental treatments