Business Process Management Employee

Vonovia SE is Europe's leading private housing company. Today, Vonovia has around 548,000 apartments in all attractive cities and regions of Germany, Sweden and Austria. There are some 70,600 managed apartments. The portfolio value is around €90 billion. As a modern service company, Vonovia focuses on the customer's orientation and satisfaction of its tenants.

In the customer service of Vonovia you take responsibility for the satisfaction of our customers. Not only a strong team, but also a company that wants to set standards in customer service. In our service centers in Berlin, Dresden and Essen take care of approx. 1,200 employees for the enquiries of our tenants: inside. Customer satisfaction is an integral part of the corporate strategy, so we attach great importance to a collegial working environment and best working conditions.

Security: You work in an unlimited working relationship in a dynamically growing company Work out from the home office: With us you have the opportunity to work on mobile at up to three days a week Together we shape your future: We rely on individual development paths to continuously advance your development Your feedback is important to us: With regular feedback talks we keep you and us on track Fit through everyday life: Benefit from extensive health management – in addition to various fitness offerings (e.g. Wellhub), we offer an attractive supplement to health insurance through our Vonovia PlusCard. Other Benefits: Occupational pensions and employers:income to asset-effective benefits, Employees:internal equity program, Employees:internal profitsharing, Vonovia Apartments, Viva FamilyService, JobRad, Jubilee payments and other special payments in special private events as well as benefits in corporate benefits, employee benefits.de and ticketprinter etc. Not just a professional home: We support the search for accommodation within our stock according to availability so that you can arrive quickly and easily

In your new role in Europe's largest housing group, you support the business process management department in the development and implementation of projects Identification of Improvement Potentials and Development of Solution Approaches to Optimize Running Processes is an integral part of your daily tasks They advise our specialist areas on all topics of process management and ensure an optimization of the interfaces between the specialist areas You will find your results within the framework of project documentation, presentations and reports and present them regularly to our management team In the course of your projects, you will also coordinate cooperation with various departments, in particular with our IT department, as well as external partners: It's up to you: They monitor the progress of the project and ensure compliance with timetables We look forward to your expertise in the analysis and evaluation of project objectives, performance indicators and project risks

They have completed a degree, e.g. in the fields of real estate management, management & economics, project management or the like, or have successfully completed a commercial training with additional qualification Ideally, you already have experience in managing and implementing projects and have knowledge in the housing industry that you want to bring in profitably Your previous projects have been able to successfully complete you with your strong analytical skills and your structured working methods They are able to quickly penetrate complex facts and understand that they are specific to target groups. Also with you unknown topics ask the crucial questions They act structured, independent and systematic, keep time schedules and appointments, convince with a qualitatively very good work result We work at the #teamvonovia pulse of time: Whether SAP, JIRA, Confluence, etc. Our systems are on the latest state of the art. You already have first experiences in the above-mentioned system – otherwise we will be happy to support you in finding the right way JOBV1_EN