Head of Sales Management – Customer Needs Are Your Compass - Sales (m/f/d)

Company description

As an independent cooperative bank, we actively shape the future of our region at Volksbank eG Überlingen – honestly, respectfully and in partnership with our members and customers. Are you sharing our values? Then you will be part of our team! In this staff office, you will report directly to our sales board and actively contribute to the further development of our bank at a central interface between strategy, customer needs and sales.

What you are moving with us: You are responsible for the strategic and operational sales management, analyse market, customer and potential data and derive concrete measures and campaigns. You lead and develop the controllers for demand field management as well as for pulse management and omnichannel control, provide strategic orientation and create the conditions for sustainable sales success. You combine the further development of our customer and performance portfolio with effective, cross-channel sales control. You evaluate the success of sales measures as well as the use and efficiency of the channels and guide targeted improvements. You provide relevant, data-based sales impulses and coordinated customer travel through personal, digital and digital channels. Take into account customer needs and channel preferences and coordinate sales and campaigns. You are also responsible for advertising, communication and events. In doing so, ensure a uniform and effective performance of our bank, interlink advertising and communication measures closely with the sales targets and use events targeted to inspire and bind members, customers and interested parties. Together with other specialist areas and partners, you will advance product and process developments. You advise the Executive Board on relevant developments and prepare sound recommendations for your area of responsibility.

Take this with you: A bank training with appropriate further qualification, for example to the banking business operator, an economic studies or a comparable qualification. Multiannual experience in sales management, sales management or strategic product and performance management of a bank, as well as a broad understanding of the private and corporate customer business. Leadership experience and an appreciation of leadership that combines orientation with trust and clear responsibility for results. Knowledge of data-based sales management and the interaction of personal and digital customer contact points. Experience in marketing and communication as well as a good sense of target-group-oriented approach – ideally also in the planning and implementation of advertising measures and events. Strategic thinking, analytical strength and experience in implementing change projects. You convince by clear arguments, also stand up safely at the board level and bring together different interests to viable solutions.

What we offer you: Key position in our house with a lot of design space Engaged team, short paths and quick decisions Attractive remuneration, extensive social benefits and special conditions for banking products Targeted training and individual funding programmes in the cooperative financial group Flexible working hours and modern working structures Free membership in the gym and JobRad You have questions about the position or are uncertain whether your profile fits? Let's talk about it. We look forward to meeting you.

Kathrin Girlanda - Recruiting Telephone: 07551-1930656 kathrin.girlanda@volksbank-ueberlingen.de

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