Wolters Kluwer Tax & Accounting Deutschland GmbH | Germany | 88xxx Ravensburg | Permanent position | Full time / Home office | Published since: 13.02.2026 on stepstone.de
Telephone and technical support staff (m/f/d)
Designing the future today – with Wolters Kluwer For over 180 years, we have been helping companies worldwide to make work processes easier, more efficient and sustainable. With offices in over 40 countries and customers in more than 180 markets, we are a global partner for expertise and technology. Our solutions combine deep know-how with innovative technologies – including modern AI functions – and help our customers successfully master their biggest challenges. More than 21,000 colleagues worldwide work together to make knowledge useful and to rethink working processes. Wolters Kluwer Agrosoft Wolters Kluwer Agrosoft GmbH in Ravensburg is a company in the Tax & Accounting division of the globally active Wolters Kluwer Group. With the HANNIBAL software solution, Agrosoft addresses the market of agricultural accounts and farms. In Germany, Wolters Kluwer is one of the leading providers of software for accounting and personnel. Software solutions from Wolters Kluwer are in use with around 20,000 customers in Germany, including over 6,000 tax consulting and audit firms. .
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Your tasks • Your profile • What we offer
About the position We are looking for a dedicated and communicative personality for our telephone support. In this role you are not only the first point of contact for our customers, but also take over installations and consultations – both by phone and on site. This will inspire us Telephone support and support of our customers on technical questions
Installations (remote or on site)
Advice on our products and solutions
Documentation of support cases and solutions
Close cooperation with the technical team
Your profile Completed training in IT or comparable qualifications and/or completed training as a tax specialist
Experience in customer support or technical advice desirable
Good communication skills and service orientation
Technical understanding and problem-solving competence
Ready to travel for occasional on-site installations
With this we inspire you Security for the future in an international company with an unlimited standing and an occupational pension provision with personal advice
Very good work-life balance through 30 days vacation, flexible working hours as well as the possibility to work in part in the home office. In addition, there is the option of working abroad for up to 20 days within 12 months – for even more flexibility.
Comprehensive further development of your career as part of structured onboarding, learning on the job, international career options as well as through internal and external training measures
We promote sustainability, health and social engagement through our extensive Corporate Benefits program (offerings from fitness through JobRad to life and pension advice) and an additional free day for the Volunteer Day
Required and modern work environment starting with high-performance IT equipment, free drinks and modern workplace equipment, and well-connected office buildings
Team spirit at our employee events and employee recommendation program. With us you have short choices, flat hierarchies and space for implementing your own ideas
Location
 | Wolters Kluwer Tax & Accounting Deutschland GmbH | |
| 88212 Ravensburg | ||
| Germany |
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