IT Specialist for System Integration (m/w/d)

IT technicians: in the Amazon operations teams do not work in the office as usual – rather they take care of the various IT systems that form the heart of our logistics locations. As an IT technician, you work at one of our logistics locations together with colleagues, remote support teams and the company to perform essential IT support functions. In this role, you use the latest technology in an environment that promotes mentoring and career development opportunities. Learning resources are available to develop your career and technical skills and to gain industry-renowned qualifications. About the team With the fulfillment of our customer orders (Customer Fulfillment or CF) everything started for Amazon. The Customer Fulfillment Team has now changed from a team of book retailers: to a high-performance global team that handles more than 1.5 million orders every day. The team is the basis of our business and has helped us broaden into new regions and services. With the help of emerging technology, we are constantly looking for ways to offer a larger and better product selection – which is delivered quickly and inexpensively. The CF team members ensure that our customers receive their orders at the speed we are known for. We work in filling centers that form the heart of Amazon's dynamic operating network. Our full-filment centers are sometimes also referred to as the “first mile” (First Mile) – here most Amazon packages start their shipping route. We support the management of a dynamic stock and enable quick delivery around the clock. A wide range of staff groups are employed in our filling centres. There are numerous possibilities for people with different skills. Some of us work with physical products. Others analyse data and help make smart decisions across the company.

Support of local users:inside by installing, support with and troubleshooting for IT infrastructure, end user devices and applications Management of support tickets, provision of first and second line support Implementation of proactive maintenance to maximize the availability of all IT equipment Implementation of projects and innovations in cooperation with other colleagues in the IT service A day in the life You help us from the first day to further develop our skills. In doing so, you use the latest technology and support your colleagues to make optimal use of your IT. If you like to work in a dynamic environment, this is a fantastic opportunity. You have the opportunity to introduce your ideas, how we can further optimize our systems and service for our internal customers.

Experience in the use of hardware and software, including Microsoft Office or Windows, in an IT role Experience with work in IT support or IT Asset Management and Purchase Experience in communication with different stakeholders, including colleagues Advanced knowledge of German in word and writing Valid driving licence Preferred qualifications: Completion in Computer Science or another technical field Experience with network infrastructure Experience in improving existing processes and processes Experience in creating clear, precise documentation JOBV1_EN