Office administration for the area of apostilles and receivables management in the (comparable) middle service (m/f/d)

The Federal Foreign Affairs Office (BfAA) is the new, young Federal Foreign Office. We support the Federal Foreign Service as a competence and service centre of Brandenburg, Berlin and Bonn. For our fast-growing team at the Brandenburg site at the Havel we are now looking for an indefinite setting: Account Manager (m/w/d) in the (comparable) middle service 7 TVöD Bund; Reference number: D09-2026 With a successful application, you will work in a new, internationally oriented federal authority that supports German foreign policy with your competencies. The D department combines a wide range of services at all three BfAA locations in Brandenburg, Bonn and Berlin, which we provide both for the Federal Foreign Office and for the BfAA colleagues. The Apostille team is responsible for the issue of final certifications on German public documents for use abroad and for the issue of apostills for the use of federal certificates in the candidate countries of the Hague Convention.

Together with 14 colleagues, you will be entrusted with the following tasks: Grant of (end-)certification on German public documents prior to their legalisation by foreign states and grant of apostills on federal certificates according to the Hague Convention Enter the required information in electronic databases and print out the relevant documents Production of fee decisions with remedial support Creation of rejection decisions with appeal Research and coordination with participating authorities information on telephone and written requests (e.g. questions about the process, BfAA competence in certification questions) and On-site service for personal pre-language

completed vocational training on/to administrative staff and at least 1-year professional experience in public administration or: completed vocational training with a focus on law (e.g. lawyer or notary) and at least 2 years of proven professional experience in public administration or: completed 3-year vocational training as a merchant/woman for office management, retail, wholesale and foreign trade, industrial businessman/woman, banker/woman, real estate businessman/woman and at least 2 years proven professional experience in the administration German nationality or that of a Member State of the EU or EFTA very good knowledge of the German language in word and writing (C1) We are also pleased with: secure control of the usual Microsoft Office applications

good English skills in word and writing

(in-depth) knowledge in handling documents

Please note that we can only take into account applications that have proven the minimum requirements within the application period. You can find exceptions and additional information for applicants in training or applicants with foreign education/training certificates on our BfAA career page. That makes you a person You are able to adapt to changing requirements and have the ability to solve creative problems

Ability to clear and precise verbal and written communication with different target groups

You are able to make decisions and communicate them successfully

You also keep a cool head in stressful situations, act confidently and let

You identify the needs of their counterpart and develop service-oriented solutions

Please note! Applicants are hired in accordance with the provisions of the public service collective agreement (TVöD Bund). For employees at the employer's federal government, a classification with the aim of transferring to the BfAA is possible within the framework of tariff regulations. Persons already employed by the Federal Office for Foreign Affairs can also apply. Your application is in line with applications from external persons. The employment in parttime is possible in principle and is governed by the relevant statutory and collective agreements on parttime employment (TzBfG, TVöD, BBG). The BfAA is committed to providing successful applicants with the possibility of beaming in the presence of all legal requirements. For more information, please visit our BfAA career page.

The activity is not suitable for exercise from home office. Good work-life balance through family-friendly and life-phase-oriented working-time models, flexible working-time division (time, working-time) Cooperation with Wellhub, the network for fitness, leisure and wellness facilities Benefits for leisure and recreation in the social work of the Federal Foreign Office (Solidargemeinschaft) varied, sensual and demanding tasks in a collegial environment wide range of training courses (language, IT, health courses) for your professional development an indefinite body in the heart of Brandenburg with a supplementary allowance of the ministerial allowance up to 31.12.2026 We support the purchase of your DeutschlandJobTicket or another job ticket with a grant. We reimburse the costs for your move from your domestic residence to Brandenburg under the Federal Moving Costs Act. We offer annual special payment, VBL pension with employer's share, asset-effective benefits. Introduction by lived onboarding processes, targeted trainings, training offers We live diversity and therefore welcome all applications – regardless of cultural, social or ethnic origin, gender, religion or worldview, disability, age or sexual identity. People with severe disabilities and people who are equal to them are preferably taken into account with the same suitability. Currently, jobs are to be occupied as office work in the E7 remuneration group. If, within six months of the date of this invitation to tender, a further equivalent office handling in the BfAA's services department is to be carried out, the department reserves the possibility of occupation with suitable applicants from this selection procedure (reserve list). If necessary, the department will make a new invitation to tender. .