BMW Group | Germany | 28xxx Bremen | Permanent position | Full time | Published since: 01.10.2026 on stepstone.de
Customer Manager Aftersales (f/m/x)
With our BMW, MINI, Rolls-Royce and BMW Motorcycle brands, we are one of the world's leading premium manufacturers of automobiles and motorcycles, as well as suppliers of premium financial and mobility services. We are looking for you as Account Manager (w/m/x)
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Your tasks • Your profile • What we offer
BUSINESS: SAVE THE FEEDBACK. PARTICIPATION Our aftersales teams make the difference every day - with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits.
Our team at the aftersales at BMW Bremen is responsible for our customers with high service orientation and ensures a smooth running of all processes. We stand for professional advice, reliable support and innovative solutions in daily customer contact.
What do you expect? You welcome and serve visitors:inside, interested:inside and customers:inside professional with a pronounced service orientation.
In addition, organize appointments and advise on service, repair technology and cost-effectiveness.
Here you are the first contact person:in, answer questions about vehicle status and explain invoices.
In addition, you are responsible for the receivable management and the processing of customer orders.
In addition, you will personally and digitally advise on repair potentials as well as accessories and services.
You ensure the mobility of the customer and organize service providers such as hol and bring service.
Furthermore, you take over order preparation, accounting and ensure a smooth process.
What are you doing? Complete commercial or technical vocational training with appropriate professional experience.
Including professional experience in service consulting or aftersales.
Excellent communication and persuasiveness as well as high social competence.
High self-initiative and joy in the continuous improvement of internal processes.
Cost-conscious thinking and acting.
Quality awareness, commitment and reliability.
German and English skills and driving licence class B.
Do you want to actively increase customer satisfaction in the aftersales sector with your service competence? Then apply now. Note: Please apply exclusively online through our career portal. Applications on other channels (including e-mail) cannot be taken into account.
What do we offer you? Outstanding projects with which we jointly shape the mobility of tomorrow.
Various personal and professional development opportunities.
Attractive, fair and efficient remuneration.
High job security.
Annual special payments such as holiday money, Christmas money and profitsharing.
Flexible working time including 6 weeks of annual leave and overtime compensation.
Discounted BMW & MINI conditions.
Many other benefits see bmw.jobs/what we offer
Start date: from now on or by agreement Working time: Full time Job reference: 196935
Location
 | BMW Group | |
| 28279 Bremen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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