Hotel Classification Officers (m/f/d)

You take over the design and processing of the entire customer journey of the hotel classification in the administrative area; This includes, among other things, the processing of inquiries and advice from our classification customers and the acquisition of smaller projects You take over communication with our customers and partners on the phone, by e-mail as well as MS teams and answer the classification process incl. Reporting and contracting and financial statements You support the tour planning during the preparation and dispatch of the tour documents and, if necessary, accompany the auditors: Another part of your activity is the accurate database management of the company's own CRM system and the nationwide classification system The organization of the office is also in your responsibility You create meeting logs and create PowerPoint presentations

QUALIFICIAL: You have completed a training in the hotel and hospitality industry and have gained well-founded experience in the industry STRUCTURAL: In administrative activities, you crawl up your sleeves and convince by your structured and systematic way of working SERVICES: Your social competence, hands-on mentality and excellent service orientation KOMMUNIKATIV: You are a breakfast and communication with members and customers is fun. In addition, you are safe in customer correspondence, writing texts and preparing presentations TEAMORIENTIERT: You are motivated to get involved and look forward to working together in a dedicated, currently three-member team

Enjoy a varied and responsible task with a lot of self-responsibility and design space in a modern and powerful industry association with headquarters in the heart of Stuttgart. What distinguishes us? An open, communicative corporate culture, small teams with short decision-making and flat hierarchies – and of course other attractive advantages for you: Flexibility & leisure: 30 days holiday (at a 5-day week), additional free days at Christmas and New Year's Eve, as well as the possibility to hybrid work for a balanced work-life balance Well-being workstation: Top equipped jobs, including height-adjustable desks, ergonomic chairs and multiple monitors; our modern office design promotes productivity and well-being – and in our welcoming bistro lounge enough room remains for exchange with colleagues in a relaxed atmosphere Financial advantages: An attractive remuneration, a wide range of additional benefits such as asset-effective benefits, a grant to the company pension scheme, the DEHOGA credit card, exclusive employee discounts, and travel expenses or a German ticket Personal development: onboarding, training opportunities and team events for exchange, inspiration and growth