Area Manager:in

About the team The logistics department at Amazon (AMZL) is responsible for the “Last-Mile logistics” – i.e. the delivery of our packages in partnership with third parties. We think creatively and implement initiatives for continuous improvement to deliver millions of physical products to our customers. Our goal is to make the delivery experience for our customers as smooth as possible and to introduce global delivery solutions for our latest offers, including Amazon Fresh, Prime Now and Amazon restaurants. These activities are carried out by two groups of employees. Our “internal” employees prepare millions of products for shipping to our delivery teams. Our team is human-oriented and helpful. This is particularly important because many of our employees work in night shifts. Our focus is mainly on operating. Most of our locations work around the clock. During the course, our “outside service” employees work with Amazon Flex – a contractor network for delivery. Every year we set new standards in terms of customer experience and offer new, innovative delivery services. We are looking for new ways to overcome industry-wide logistics challenges, as well as new ideas to reduce our carbon footprint. We support a fleet of innovative vehicles (including e-vehicles) and state-of-the-art technology.

The operating division is the heart of Amazon. This essential part of our company ensures that we send orders efficiently so that our customers receive their articles in time. As an Area Manager, you will ensure that all processes at your location work as smoothly as possible so that we can meet customer demand. You run a team that ensures the safety, efficiency and first-class quality of our operations. In addition, you will guide a number of projects across our entire network to promote productivity.

Key job responsibilities • Create, supervise and promote a culture of security and well-being • Analysis and implementation of changes to ensure continuous high quality and productivity • Oversight of projects to streamline processes, optimize productivity and improve customer service quality in your area of responsibility • Analysis of the shifts according to company specifications and implementation of measures to improve our operational excellence • Cooperation with colleagues at the management level in order to harmonize layer procedures

QUALIFICATIONS • Degree of study • Leadership experience • Relevant experience in communication with different stakeholders, including colleagues and executives • Relevant experience in using data or anecdotal evidence to justify business decisions • Advanced English and German knowledge in word and writing PREFERRED QUALIFICATIONS • Experience in working with Lean, Six-Sigma and Kaizen methods • Experience with work in another logistics environment • Experience in working with the MS Office Suite (Word, Excel, Outlook) in a professional environment

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