Specialist in complaint and quality management (m/f/d)

You will become part of the development, implementation and documentation of control and audit procedures and have many internal interfaces with data protection, legal, compliance, risk and external bodies (e.g. supervisory authorities, lawyers). If you like to proactively work with these topics and drive out the causes, we are happy to hear from you.

Completed commercial training or training as a lawyer

Multiannual experience in quality, complaint or risk management desirable

Basic knowledge of data protection law (GDPR) and ideally practical experience in the processing of data protection issues

Knowledge in receivable management/incorporation

Secure handling of MS-Office; Project experience desirable

Good knowledge of German and English

If you're passionate about this place, but don't meet all the requirements, you still apply. Your unique perspective could be exactly what we are looking for.

An unlimited employment with an attractive compensation package Flexible and mobile work so that family and profession are compatible

Capital benefits and occupational pensions

Motivated work and fun in a dynamic team

Friendly corporate culture with flat hierarchies and short decision paths

Specialised and personal training

Subsidised lunch, fresh fruit and free drinks at the office

A private gym or a grant to the gym

Granted ÖPNV ticket

JobRad

Who are we? We at Lowell make receivable management better - for everyone. Lowell is one of the leading European providers in receivable management and offers its customers competent solutions in all areas of receivable management - from receivables to debt collection services to the elimination of business processes. We pursue an ethical approach in demand management and try to find the most appropriate, sustainable and fairest solution, taking into account the individual situation of a consumer. Are you ready to be part of Lowell? Diversity, equity and inclusion is an integral part of our corporate culture and we welcome people with different backgrounds. Regardless of your identity - culture, gender, sexual orientation, religion, ethnicity, social background, age, neurodiversity or disability - if you are passionate about making claims management better for everyone, we are happy to hear from you. Join today and shape the future of quality and complaint management at Lowell. Please note that we can only take into account online applications. This reduces bureaucratic effort and saves resources - a small but important contribution to more sustainability. If you need help with your application or have any questions, please contact a member of the Talent Team. We will be happy to help you! !