IT Supporter (m/w/d) for Airbus

Оccupation: IT specialist

As a dynamic and modern personnel service provider we offer you, based on our long-standing experience and extensive market know-how in a wide range of different industries, exciting job position at interesting and innovative companies. Benefit from our national and international networks and use STRATO personal as your personal Stepstone. We offer you comprehensive support and take over all administrative processes to the application - and of course it is free of charge for you.

STRATO personal GmbH

Temporary Employment/Employment Placement/Outsourcing/Head Hunting/Onsite Management

Take off with us!

We offer exciting projects at our customers Airbus Operations and we are looking for an employee for the position "IT Supporter" (m/f/d).

Your tasks:

• Handling ad-hoc requests and questions from the business and Members within IT
• Contributing to IT related projects, providing guidance and setting requirements related to Satair and channels Airbus IT setup
• Ensuring continuous service improvement
• Capturing and sharing knowledge through written Knowledge Articles related to Satair Hamburg IT
• Ordering, handing out and setting up specific IT equipment and guarantee Asset Management is done according to Airbus processes
• Helping employees submitting tickets and routing them to the right resolver group
• Assisting with coordination of Joiner and Leaver IT tasks
• Escalating tickets when required to stakeholders
• Working closely with the different Service Desks within the organization of Airbus and acting as first responders when major incidents occur, proper information gathering, communication and escalations are done
• Supporting Airbus user population in various locations in Hamburg

Your profile:

• Completed studies in the field of computer science, business informatics or a comparable qualification
• More than two years of professional experience in the field of Computer science, stakeholdermanagement and Customer Service
• Good knowledge in IT Asset Life Cycle Management
• Very good knowledge of IT Service Management tools (such as ServiceNow)
• Fluent in German and English

We offer you:

• Permanent employment contract
• Perspective to be taken over at our customer
• Salaries above the general pay scale and incentive compensation (bonus)
• Equal pay model
• Company pension scheme with employer grant
• Well-directed training and further education opportunities
• Employee recommendation program with attractive compensation (bonus)
• Individual and local support and advice
• Travel allowance
• Assumption of costs for work cloth and health examinations
• fleixible working hours and partly home office
• Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry

Interested?

Then please apply with your complete application documents. (Curiculum) vitae and your certificates from the last three professional position.)

Please understand that your documents cannot be corrected because of organizational reasons. Dangerous folders and photos, as well as original documents.

Please note that we process or store your data electronically in our IT system when you apply, in accordance with the commissions of the Federal Data Protection Act. With your application you agree to the electronic processing / storage of your data. You can disagree at any time if you do not want your data stored.

Joblocations:

22335 Hamburg, HAMBURG, GERMANY

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