Inside Sales Manager (m/f/d)

Control and monitoring of sales processes · Keeping offers, customer requests, reservations and other sales activities · Support for external services in the preparation and follow-up of customer appointments (tour plan) and offers · Monitoring and support of follow-up processes · Identification of process gaps and development of improvement proposals · Monitoring the consistent use of the CRM system and maintenance of the ERP system Interface management between external service and order processing · Central coordination between external services, order processing and other departments such as product management and operations · Ensuring a smooth flow of information · Review of customer orders on time Control and quality assurance function · Examination of the completeness and quality of customer and sales data · Control of completeness in customer projects · Creation and follow-up of relevant sales KPIs with reporting to department management Active customer support and customer development · Telephone and digital contact with existing customers · Proactive demand determination and identification of additional sales potentials · Reactivation of inactive customers and recording of new customers · Individual support of defined customers or customer segments Sales Management and Sales Support · Priority of leads and sales opportunities together with the field service · Coordination of sales and campaigns

· Successfully completed scientific studies (e.g. biology, biotechnology) or comparable training · Professional experience in the sales service, inside sales or in a comparable sales-related function of advantage · Good understanding of sales processes, in particular supply management, order processing, lead and opportunity management · Experience in active customer contact and in the telephone support of existing customers · Safe handling of CRM and ERP systems as well as very good MS Office skills, especially Excel · High communication and coordination capability in interaction with order processing and external service · Structured, independent and binding operation · solution-oriented thinking and the willingness to critically question existing processes and · Negotiating skills, high communication strength and reliable English

A challenging and attractive activity in full time 40h/week. An innovative company with a pleasant working atmosphere awaits you. Apply now with indication of your salary. We look forward to seeing you! !