Trainee Customer Service Manager (m/f/d)

First responsibility: As part of the trainee program, you will be able to get your first answer in the customer service and create a four-dimensional and value-adding operating climate based on our Elis values. Customer support and process optimisation: You help to optimize our service processes and make sure that our customers are properly supervised. You always keep an overview of important key figures. Responsibility and overview: With your sense of responsibility, you make sure that all the services run smoothly and that customer satisfaction is the highest priority. Training and development: You receive regular training and training to prepare yourself for your role as a future manager. Interface management and cooperation: You work closely with the produc­tion, fleet and technology divisions to ensure a frictionless service for our customers.

Qualification: You have completed a Bachelor's or Master's degree in Business Administration (BWL), Logistics, or in a comparable field. Management ambitions: You'd like to get word quickly and grow into a leading role – you're our leader tomorrow! First professional practice: You have already gained first experience in customer service, sales, account management or logistics, for example as a working student or intern (m/w/d). Motivation: You are a close personality with a great initiative and willingness to learn and strive for continual further development. Flexibility and readiness to move: You are flexible and willing to move for your career within Germany – this increases your chances of taking a leading role across Germany.

Future prospects Your start with us means: exciting projects at the site, attractive payment and tailor-made preparation for a future leadership position Occupational pension Local social and special services such as B. an occupational pension scheme Company Bike Grant to the dream bike as part of our company bike program Corporate Benefits Employee discounts for various promotions and brands System-relevant and crisis-proof Through our system-relevant service, we are also a reliable employer in times of crisis Company events We celebrate our successes together with company events or monthly employee actions Teamwork Experienced teamwork with flat hierarchies as well as agile working and decision methods Real support The leadership and professionals on the ground are there at any time after the introduction – for personal and professional development there are various measures on top Trainee program We will give you the tools for the future adoption of a leading role and support you on your career path Development Internal developments can be demonstrated by numerous examples and are also possible for new employees.