Assessio Germany GmbH | Germany | 10xxx, 70xxx, 14xxx, 13xxx, 12xxx Stuttgart, Berlin | Permanent position | Full time / Home office | Published since: 19.02.2026 on stepstone.de
Customer Success Manager | Psychologist as Consultant (m/f/d)
Become part of a rapidly growing international organization. Together we shape the future and enjoy it. Our goal is not to waste any talent – especially not yours! Join us Imagine: You discover a place that fits perfectly with you. You are motivated, bring the right skills with you – but still don't get an invitation to talk. Why? Your CV shows your experience, but not your solution-oriented thinking, your result orientation and your ability to learn quickly – all essential features for this job. Frustrating, right? Welcome to Assessio! Assessio revolutionizes the recruitment process by helping companies to date-based and objectively match talents – instead of just deciding on a CV or abdominal feeling. So we ensure that the right people land in the right place, businesses save valuable time, make better settings and promote long-term employee retention. Over 300 companies, including BASF, Bosch, Mercedes Benz, Daimler Truck, HUK Coburg, Kärcher, Volkswagen and many police authorities, already rely on our solutions. On the way to #1 Since 2024, HR Diagnostics has been part of the international Assessio Group, a rapidly growing SaaS company based in Stockholm, Sweden. Together we look back on over 70 years of experience in the field of psychological aptitude diagnosis. And with our modern SaaS platforms for recruiting and personnel development, we look confidently into the future. Our common goal? To become number 1 in Europe! With offices in Sweden, the Netherlands, Denmark, Norway, Estonia, France and Germany, we already have a strong position on the market today and are driving innovations such as AI-based solutions. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
As a customer success manager, you are responsible for your customers and the related sales. Your tasks include: consulting, onboarding, growth and loyalty of customers. Our Customer Success Managers are the key players for a portfolio of strategic customers or a defined sales area. The aim is to ensure a successful onboarding, a sustainable use of the product, the realization of customer benefit and the further development and expansion of the accounts – while minimizing the emigration (Churn). This is ensured, in particular, by a well-founded consultation on case-diagnostic and process questions. In your role as Customer Success Manager, you combine commercial understanding with IT affinity and knowledge in statistics and psychometry and actively support the sustainable development of Net Revenue Retention (NRR) in your customer portfolio
has a pronounced commercial and psychological understanding, in work and organizational psychology, and is safe in handling upselling, cross-selling and change processes. brings excellent communication, presentation and relationship building skills. Self-initiative shows and moves successfully in a dynamic environment. safely deals with customer-success software and analysis tools. identify problems early and implement solutions that benefit both the company and the customer. team-oriented works and works effectively with colleagues from different functions. Your background Studies of psychology, economic psychology, economics or a comparable area 3-5 years of experience in customer success or in comparable commercial roles in SaaS companies Deep knowledge in HR, recruiting and/or L&D processes detectable experience with SaaS key figures (Churn, ARR, ARPA, NPS, LTV) Secure mastery of German (Level C2) and English (Level B2) in word and writing Experience with CRM systems (HubSpot is advantageous)
Attractive 45 to 50,000 EUR – depending on the individual profile Mobility budget Free Germany ticket, also for private use Targeted development through structured onboarding, training and coaching Free fruit + drinks Flexible work – modern office + home office option Regular team events (e.g. bingo, bowling, BBQ) International Company Events in Stockholm, Oslo, Copenhagen, Berlin or Amsterdam! Be part of our mission ''Zero Talent Waste'' - for a fair world of work. .
Location
 | Assessio Germany GmbH | |
| Stuttgart, Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad