0Technical Engineer Remote Support & Customer Consultation (m/f/d)
Bühler Alzenau GmbH | Germany | 63xxx Alzenau | Permanent position | Full time / Home office | Published since: 08.07.2026 on stepstone.de

Technical Engineer Remote Support & Customer Consultation (m/f/d)

Branch: Machine-building and -opera... Branch: Machine-building and -operating


We are looking forward to a dedicated team member (m/w/d), which actively supports our service team in customer service through own initiative, flexibility and customer orientation. In your role as Technical Engineer "Remote Support & Customer Consultation" (m/w/d), you are convinced by commitment and communication strength and are not afraid of new challenges. Take your chance and become part of the Bühler world!

Let us do something together with Bühler! Two billion people eat food produced on Bühler plants every day. A billion people travel in vehicles whose parts have been produced by Bühler. With each decision, Bühler pursues the goal of reconciling the needs of the economy, humans and nature. We develop solutions that open sustainable business opportunities in the global food, feed and mobility industry. We want to create innovations for a better world, with a special focus on healthy, safe and sustainable solutions. This is why we work with customers, start-ups, multinational corporations and scientists to achieve a faster impact together.

Your tasks • Your profile • What we offer

We are looking forward to a dedicated team member (m/w/d), which actively supports our service team in customer service through own initiative, flexibility and customer orientation. In your role as Technical Engineer ''Remote Support & Customer Consultation'' (m/w/d), you are convinced by commitment and communication strength and do not hesitate to face new challenges. Take your chance and become part of the Bühler world!

Let us do something together with Bühler! Two billion people eat food produced on Bühler plants every day. A billion people travel in vehicles whose parts have been produced by Bühler. With each decision, Bühler pursues the goal of reconciling the needs of the economy, humans and nature. We develop solutions that open sustainable business opportunities in the global food, feed and mobility industry. We want to create innovations for a better world, with a special focus on healthy, safe and sustainable solutions. This is why we work with customers, start-ups, multinational corporations and scientists to achieve a faster impact together.

You take technical care and support of our global customer base by means of ''remote support' (telephone as by remote maintenance software) You analyze and troubleshoot errors/problems with the relevant departments You train local customers as well as in the factory in Alzenau You work with updating the machine software In case of need, You also carry out service work such as repairs, rebuilds, inspections, repairs and maintenance of individual machines and installations in Germany and abroad.

You have a completed vocational training as a mechatronic (m/w/d), industrial mechanic (m/w/d), electrician (m/w/d) or comparable, with further training as a master/technician (m/w/d) or a degree in electrical engineering You have professional experience in machine and plant engineering, ideally in vacuum coating Knowledge of PLC programming (Beckhoff: TwinCAT 2 & 3) are advantageous You communicate very safely in English and have good knowledge of German An independent and customer-oriented way of working as well as a readiness to travel (in Germany and abroad) complete your profile

Modern workplace with best technical equipment Work at a modern workplace equipped with the latest technical tools to promote your productivity and innovation.

Intercultural working environment The key to our success is our diverse workforce of more than 100 nations and our inclusive culture.

Professional and personal development We offer a wide range of learning opportunities, such as videos, online trainings, presence trainings and webinars with short, relevant, appealing, personalized and mobile formats.

Employee benefits and discounts Enjoy a variety of employee benefits and discounts that make your everyday life easier. Become part of our team and learn more.

Canteen with healthy meals Enjoy healthy meals in our canteen at fair prices.

Learning platform Welcome to a world of over 16,000 ways to develop!

Location

ava Bühler Alzenau GmbH
92339  Alzenau
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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