Team Leader in Customer Service - Technical Area for Bosch Security Systems (f/m/div.)

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Service Solutions Leipzig GmbH is looking forward to your application!

Type of employment: Unlimited Working time: Full time Place of work: Leipzig You take over the management and operational management of the daily business. You are responsible for the provision of services and their further development on behalf of the customer. Your tasks also include project controlling and project management with the development of measures to achieve qualitative and quantitative targets. In addition, you recognize optimization potentials, perform appropriate measures and ensure 24/7 operation of the area. The focus of your work is on the support and further development of your team, including the organisation of regular team meetings. The implementation of personnel assessments and the resulting employee discussions on general, technical and disciplinary topics as well as employee coaching are the focus. In exchange with and as representation for the Operations Manager, you are the main partner for employees, executives, further cross-sectional functions and the client for the entire area.

Training: completed commercial training or comparable knowledge Experiences: multiannual experience in customer service and employee management in the Service Center environment Competences: strong entrepreneurial thinking and acting as well as very good moderation and presentation skills Personality: high level of leadership and social competence, communication strength, empathy and reliability Working method: structured, organized and solution-oriented

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. JOBV1_EN