SOLARWATT GmbH | Germany | 01xxx Dresden | Permanent position | Part time - flexible / Full time / Home office | Published since: 05.02.2026 on stepstone.de
Electrician as service technician in the office (m/f/d)
Solarwatt is the pioneer in the field of solar-driven sector coupling. We are the lifelong companion for people who want to provide their home or their company with clean energy - through solar power, sustainable heat and electric mobility. With our holistic system of photovoltaic systems, heat pumps and e-car charging solutions, we offer our customers an innovative self-sufficiency. As a strong regional partner with decades of expertise, we cover the entire value chain – from the production of the components to the planning and installation of the PV systems to all-round care and maintenance at numerous locations in Germany. To strengthen our team we are looking for a(n) Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
You take over the processing of customer requests including the technical advice of our Solarwatt partners, installers and end customers for our latest product generation The on-site support of our customers for technical questions, troubleshooting, (remote) diagnostics and troubleshooting (advanced by phone hotline) is also one of your main tasks You support the planning and commissioning of complex plant configurations as well as of sector coupling products Error images and fault causes are analyzed by you and you are automatically deriving troubleshooting strategies Identify technical product weakeners and clarification of complex errors in close cooperation with product management, quality department and our suppliers
You have completed your studies on Bachelor level or completed training as a master/technical technician (or a comparable degree) You have already been able to gain at least 2 years of professional experience in technical customer service You have the ability to recognize the needs of the customers and to stand up to them helpfully Personally, you are characterized by their problem-solving capability, communication strength, stress resistance and conscience You have very good German and English skills
permanent employment in fulltime 30 days of annual leave and special leave for certain occasions flexible working time model: sliding time Job ticket or Grant to Germany Ticket Jobrad Home Office option Grant to the Home Office Equipment 20 % disability insurance grant 20 % contribution to occupational pension schemes Staff - advertising - staff program incl. Setting premiums Advantages for Solarwatt Products Training and further development possibilities modern work equipment such as work handy, laptop or tablet also for private use free parking and free use of charging stations for electric cars in our underground garage
Location
 | SOLARWATT GmbH | |
| 01109 Dresden | ||
| Germany |
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