KV SiS BW Sicherstellungs-GmbH | Germany | 76xxx, 68xxx Bruchsal, Mannheim | Temporary contract | Full time / Home office | Published since: 09.04.2026 on stepstone.de
Full-time Consultant in Process and Quality Management (m/f/d)
KV SiS BW Sorges-GmbH is a 100% subsidiary of the Kassenarzt Vereinigung Baden-Württemberg (KVBW) and has its administrative headquarters in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We pass on 117 callers with acute health complaints to doctor's surgeries, medical readiness services, emergency receptions or rescue services under the nationwide service number 116. This around the clock on 365 days. In addition, patients receive help in the placement of doctoral and psychotherapeutic appointments as well as information on other healthcare services. Currently, around 280 employees work for the company, which will grow considerably in the next few years due to the upcoming tasks. To strengthen our team at the Bruchsal site or Mannheim, we are looking for the next possible appointment Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
Designing processes: creation, documentation and visualization of processes in the telephone patient service Promote optimization: Analysis of existing processes and identification of potential improvement Developing processes: optimizing and standardizing work processes in cooperation with the departments Ensure documentation: maintenance and updating of process documents and work instructions Ensuring quality: ensuring a uniform process deposit and tracking of changes Supporting changes: support for projects, new processes and preparation of training documents
Completed training as a trader/wife in the healthcare sector, medical/technical staff (MFA) with additional qualification or comparable training/study in the administrative sector (economy, health management, quality management) Experience in process or quality management, ideally in healthcare or service environment Safe handling of common tools (e.g. MS Office, ideally process management tools) Structured, analytical working methods and pronounced understanding of processes and relationships Experience in creating and maintaining process documentation (e.g. flow charts, SOPs) Communication strength and ability to cooperate with different disciplines
Family operating climate with flat hierarchies and short decision paths Space for ideas and design spaces in a growing company Personal and professional development Pleasant working atmosphere with modern and ergonomically equipped workplaces Possibility of mobile work on one to two days/week Transport costs subsidy or Grant for the Deutschlandjobticket Company fitness ''Hansefit''' and occupational pensions
Location
 | KV SiS BW Sicherstellungs-GmbH | |
| Am Mantel 4A, 76646 Bruchsal, Mannheim | ||
| Germany |
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