Customer Service Manager Region North (m/f/d)

Liebherr-Baumaschinen Vertriebs- und Service GmbH is part of the international group Liebherr. With more than 650 employees, she is responsible for sales and service for earth-moving and material handling machines, tower cranes and products of concrete technology in large parts of Germany.

Job ID 82087

Technical and disciplinary responsibility for the customer service of the region North Ensuring high service quality through efficient control of all after-sales activities Building and expanding long-term customer relationships through first-class service Analysis and evaluation of existing processes and identification of optimization potentials Proactive cooperation with sales and other internal specialist departments as well as the manufacturer's work Economic management and development and implementation of measures to improve earnings Identification and development of sales potential in the after-sales and service sector Active cooperation in company-wide working groups and projects

Successfully completed commercial or technical vocational training with master or technical degree, as an alternative to completed studies and leadership experience Professional experience in construction, agricultural or commercial vehicles Representative communication and leadership skills High customer and service orientation combined with a structured and organized operation Analytical strength and the ability to quickly capture complex facts and to translate them into practical solutions

Good future perspective in a growing family business Indefinite contract of employment with performance compensation under the collective agreement for wholesale and foreign trade Financial allowances and special leave days for family and operational occasions Occupational pensions and private pensions, pensions and pensions Attractive benefits from selected partners (Corporate Benefits) Sports offers to promote health (bike leasing, wellpass) Onboarding with comprehensive integration as well as numerous offers for professional development Company car with private use