IT Support Staff (m/f/d)

Rheinmetall AG, headquartered in Düsseldorf, is an integrated technology group for a strong, internationally successful company that is active in various markets with an innovative product and service spectrum. Rheinmetall is a leading international system house for the defence industry and at the same time driving pioneering technological and industrial innovations in the civil markets. The focus on sustainability is an integral part of the Rheinmetall strategy. Through our work on different fields, we take responsibility at Rheinmetall in a changing world. With our technologies, products and systems, we create the indispensable basis for peace, freedom and sustainable development: security. The Group structure includes the five Vehicle Systems Europe, Vehicle Systems International, Weapon and Ammunition, Electronic Solutions and Power Systems divisions. Discover Rheinmetall as an employer: www.rheinmetall.com

In this role, you are responsible for the safe, stable and efficient operation of business-critical applications over their entire life cycle. You ensure availability, performance and compliance, coordinate changes and are the first respondent for specialist areas, support and manufacturers. Their focus is on clean operation, clear documentation and continuous improvement for the St. Leon-Rot site. Main tasks OSS: Support of the local end users. Application operation: Ensuring availability, stability and performance including daily monitoring and capacity planning. User and Permission Management: Maintenance of accounts, roles and access rights according to Least privileges and compliance requirements. Updates and patches: Planning, testing and execution of releases, hotfixes and configuration changes incl. Rollback strategies. Incident and problem management: first diagnosis, error analysis, escalation as well as cause elimination and prevention measures. Interface management: support for integrations (e.g. APIs, data imports/exports) and coordination with adjacent systems. Security and Compliance: Implementation of security standards, logging, audit support and data protection compliance. Automation and optimization: scripting, job automation and continuous improvement of operating processes. Documentation: Maintenance of Operations Manual, Configuration and Change Logs, Emergency and Restart Plans. Cooperation: Cooperation with the divisional IT. Report lines: Disciplineally report to the plant manager at the St. Leon-Rot site. Technical report line takes place at the IT division managers Stakeholder communication: Clear status updates, release notes, training support and expectation management and cooperation with specialist departments to optimize the use of the application

Training/study: completed IT training or comparable qualification. Experience: Multiannual practice in operation and administration of applications or IT systems. Technology Stack: Funded knowledge in Windows and/or Linux, basic network technologies, databases (e.g. SQL), monitoring tools. Security & Compliance: Trusts with authentication/authorization, logging, backup/recovery and data protection principles. Method competency: Safe in ITIL processes (Incident/Change/problem), version and release management.

At our location in St. Leon Rot we offer you this position: Attractive remuneration Flexible working time models Fitness and health services Corporate Benefits Platform restaurant Employee share purchase program Individual and diverse external as well as internal further development possibilities, including at the Rheinmetall Academy Professional integration process