Stadtverwaltung Neckarsulm | Germany | 74xxx Neckarsulm | Permanent position | Part time - flexible / Full time / Home office | Published since: 31.03.2026 on stepstone.de
IT staff in the area of user-oriented services / support (m/f/d)
The large district town of Neckarsulm, with around 26,200 inhabitants, is an important business location in the region. It offers excellent infrastructure, a convenient location, a wide range of cultures as well as excellent leisure and recreation opportunities. Our main and staff office, with its organization and digital department, has set itself the main goal of advancing administrative digitization in a targeted and holistic way. The IuK team (information and communication technology), with its team members, provides the IT service for the city hall and the urban facilities, operates the in-house data center and ensures smooth operation of all approx. 750 desktop jobs. Furthermore, the team supports all areas of expertise in their digitalization projects from the first idea to the final implementation. We enlarge our team and look now as
IT staff in the field of user-oriented services / support (m/w/d)
in permanent employment in fulltime, but the place is in principle participatory. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
ServiceDesk: First contact person in 1st level support; Acceptance, classification and processing of requests in the ticketing system. Client Management: Installation, configuration and management of terminals (PCs, laptops, mobile devices) and control of the software distribution by means of MDM. Standard software: Provision and support of common office products, mail clients and browsers. Identity Management: Support for user management (passwordresets, authorization management and general access advice). User training: implementation of IT-Awareness measures and assistance in daily software use.
Complete training as a specialist in system integration or a comparable technical qualification. Safe handling of Windows client operating systems, Microsoft 365 applications and current hardware. Experience in handling ticketing systems and remote support tools. Basic knowledge of Active Directory and network structures. Embossed service orientation ('Hands-on-Mentalität'), patience in user consulting and team skills. German knowledge at level C1 or higher. Driving class B required.
A permanent employment relationship in public service. An exciting task in a dedicated team with open communication culture and the opportunity to actively shape the transformation process. You will receive a payment by pay group 9b TVöD-VKA including supplementary pension (ZVK), special payment of the year and benefits in kind. Compatibility of family and profession through flexible working time design and the possibility of mobile work by arrangement. Benefit from our extensive training programme to further develop your own and professional skills. You work in a convenient location with the best ÖPNV connection and also receive an extremely attractive grant to the ÖPNV. The possibility to lease a bicycle as well as an occupational pension and benefits through corporate benefits. .
Location
 | Stadtverwaltung Neckarsulm | |
| 74172 Neckarsulm | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad