Car Professional Fuhrparkmanagement und Beratungsgesellschaft mbH & Co. KG | Germany | 22xxx Hamburg | Permanent position | Full time / Home office | Published since: 17.04.2026 on stepstone.de
Customer Care Agent Fleet Management (m/f/d)
As one of the largest manufacturer-independent fleet managers in Germany, Car Professional Management controls around 80,000 vehicles for over 160 renowned companies. The basis of success are innovative and customized fleet management solutions for our customers. Car Professional Management is part of the global Ayvens Group, which is part of the Société Générale Group. To strengthen our Customer Care team in Hamburg, we are looking for several Customer Care Agents (m/d) Service is an attitude for you, not just a task. You are enjoying taking responsibility, thinking solution-oriented and really want to help your customers and not just manage them? Then you're right with us. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Why choose for yourself – if you can choose yourself? With us, you don’t just apply to “irgendeine” job. You're looking for yourself. You have the choice: 7 teams. 7 Vibes. Your move: Team Fleet Supply You take vehicles on the road. From order to leasing. Team Claims If it's cracking, you'll stay cool. Damage, breakdown, technique? You're doing this! Team Logistics & Mobility You tax returns, extradition and everything that makes you mobile. Team Driver Management You are the first point of contact, problem solver and rest at the same time. Team Fleet You love details, check contracts and keep master files clean. Team Billing & Invoice Numbers are your field of play? Then you ask for clear bills! Team Account Management You are the hub for VIPs and main opponents, control tuning, Jour fixe and internal processes.
You bring an open, authentic mindset and always think one step ahead proactively. You are open to the use of artificial intelligence, automation tools and digital innovations to make processes more efficient. You are a reliable team player with own initiative. Service orientation is of course for you. You think customer, solution and result oriented. You are passionate about topics and you really want to move something for your customers. You have completed vocational training in the service or service sector (commercial or technical). You quickly adapt to different customer needs. Experience in the automotive industry is a plus – but not a must. You work safely with MS Office (especially Microsoft Excel and Microsoft Word). Good knowledge of English in word and writing are desirable.
A performance-oriented and dynamic compensation system. Surplus insurance after the trial period. External employee advice: confidential and free advice for employees and relatives on private and professional challenges. Very good training and development opportunities. Flexible working hours & Homeoffice opportunity. An established employer with over 30 years of market experience. Exciting tasks in a sustainably growing market. A valuable, innovative team that you can rely on. Many other benefits: 30 days vacation, sliding days, employee events, mobility solutions, and more. .
Location
 | Car Professional Fuhrparkmanagement und Beratungsgesellschaft mbH & Co. KG | |
| 22309 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad