Head of Business Services with a focus on the energy industry (m/f/d)

The energy world is fundamentally changing: decentralized power generation, heat transfer, electromobility, intelligent measuring systems and municipal heat planning change how energy is generated, distributed, controlled and offset. Each of these developments brings new processes, new data flows and new requirements – and thus a growing market for reliable service providers.

Right here we set: We support municipal energy industries, municipal works and waste disposal companies to make energy transformation economically usable – with solutions that strengthen both the energy supply companies and create new perspectives for our employees. As Head of Business Services with the focus on energy management, you shape a growing service business and ensure that our strategic goals are transferred to a successful realization. In doing so, you combine market understanding with implementation strength and create the basis for sustainable growth.

In our business services area, around 60 employees ensure efficient and reliable processing of the processes, especially in the energy and water industries. Our teams combine diverse competencies and bring their expertise to different topics – from basic commercial activities to market communication and energy data management to sales and network processes. Each team works specialized and dedicated to meet the individual needs of our customers. You are responsible for the management and strategic development of your teams and represent the business services sector in the management, partner companies and existing and potential customers. Together with the team management, you will ensure smooth operation and efficient design of workflows in the sense of continuous improvement with a special focus on automation and digitization. You advise management on strategic issues and take care of the management and implementation of a growing and sustainable service strategy. As part of the economic consideration, you analyze and control the revenue, cost and earnings development of the area, with meaningful reporting for transparency and a sound basis of decision. You keep the market and competition in mind, recognize relevant developments, and let your knowledge flow into the strategic orientation of the area. With your mindset, you drive a culture that promotes cooperation, innovative thinking and continuous improvement.

Complete economic studies or comparable qualifications. Multiannual experience in managing employees, optimally in the BPO sector. You have at least basic understanding in the energy industry and also experience in the care and development of customer relationships at management level, ideally in the municipal environment. The ability to look at the whole as well as to advance and implement hands-on projects in a structured manner. This brings you a profound understanding of processes and is familiar with modern project management methods. You are convinced by entrepreneurial thinking and acting, a pronounced level of implementation and a sovereign and safe occurrence in dealing with employees, management, customers and partners. Class B valid driving permit

As an area manager and a member of the management with the Prokura option, you are expecting a responsible and versatile leadership task in which you significantly shape the strategic orientation of our service area. Clear decision-making spaces and responsibilities give you orientation and at the same time create the freedom to act independently and to introduce your own ideas. With us you will find an environment where you can further develop your professional and personal strengths and that is characterized by trust, appreciation and cooperation at eye level. Flexible working hours and the ability to remotely spend a part of the working time help you to combine work and private life well. In addition to an attractive remuneration and an additional variable salary component that meets your responsibilities and experience, you benefit from a variety of additional services, such as the use of the holiday plant, regular joint events, the possibility of acquiring consolidated shares, Hansefit and the grant of a job wheel. In addition, there is a full-electric utility car. Of course, a modern workplace, a canteen, free hot drinks and a weekly fruit basket are also included. .