You are a contact person for our customers. These include our insurance companies as well as intermediaries, lawyers and courts You take care of your concerns and help them independently and reliably, mainly by phone and via electronic communication channels You can identify the problem of our customers and arrange it, check the status of their legal protection insurance and point to possible insurance gaps. You will find the best way for our customers: This does not always have to be the way to lawyers – tips and tricks, telephone consultations or mediation are a solution. But if it is desired, you recommend lawyers, explain the costs and procedures You are dealing with damages from all jurisdictions You take praise and complaints You decide to enter through your expertise For these tasks, you will be intensively incorporated by our training team for six months and supervised by a sponsorship. So you get to know us and our approach and can acquire the know-how you need.

You are a full lawyer, whether professional or with years of experience. You are confident in contact with customers, sales partners and lawyers, both on the phone and by e-mail. You think solution-oriented and keep an eye on the needs of our customers Ideally, you already have experience with service areas or customer contact You're good to make decisions and safe to negotiate You are team-capable, social and engaged

A crisis-proof workplace in the form of an indefinite work contract with a future-oriented company of the Sparkassen financial group A 38-hour week and an attractive remuneration according to the 14 full salaries rate A holiday claim of 30 days, which can be increased by sliding days, as well as free working days on Christmas Eve and New Year's Eve The most individual design of your working time in the context of a flexible sliding time model (after appropriate incorporation time) The possibility to work up to 4 days a week in the home office, which will be fully equipped at home plus a monthly grant for work in the home office on top A collegial working atmosphere in a dedicated and reliable team A paperless workplace with E-Akten and the latest IT technology A regular exchange with your leadership The possibility of admission as a syndicate lawyer*in Internal and external programs for personal and professional development Extensive social benefits and pleasant extras such as: an occupational pension scheme Assets A free legal protection insurance (after 1 year of service) An approved operating canteen Free supply with water and hot drinks A monthly fare grant Bike leasing offer Fitness studio discount Various sports activities in our company sports community Physiotherapeutic massage Granted child holiday care Various working time models to support the reconciliation of work and family Jubilee payments Operational social consultation Summer parties, business parties as well as employee and team events

about 100 colleagues who are looking forward to seeing you! You want to be part of our team? We look forward to your application incl. Your earliest possible entry dates and your salary presentation can be found on our applicant portal https://karriere.oerag.de/jobs/ The competent staff representatives Marietheres Recknagel and Tanja Hummelt are available for questions by phone at 0211/529-51376 or 0211/529- 5392. For more information about us, see https://karriere.oerag.de Applications for people with severe disabilities and similar persons within the meaning of SGB IX are expressly desired. With the same capability, these are preferably taken into account. .