Employee Central Service Area (m/f/d)

Reference code: 20077 Company: TÜV Rheinland Dam- und Wertgutachten GmbH

We share the enthusiasm for forward-looking solutions with over 28,000 people around the globe. At TÜV Rheinland you can contribute your knowledge independently and continue to develop in person. We are a team of highly qualified experts who face responsible challenges to enrich life with valuable achievements. And we all love what we do. If you want to bring your talents in a meaningful way, you will come to TÜV Rheinland. Let us take advantage of these diverse possibilities and make ourselves together on new goals.

You shall assist the regionally assigned experts in the preparation of expert opinions, including through the installation and processing of damage and value assessments in the relevant expert reports systems. In addition, check, transmit and dispose of large customer orders and defined regional assignments to experts in the operational areas. You act as a point of contact for order changes and take over the appointment tracking of large customer orders and regional commissions to ensure smooth handling. In addition, you will process expert and disposition-specific questions and are available internal and external contact persons. The written and telephone customer communication is also one of your tasks. In addition, you will be responsible for the telephone hotline for customers and experts. Finally, create and maintain overviews, evaluations and relevant documentation to support the operational processes.

Completed commercial training First experience in customer contact as well as a service-oriented and customer-friendly appearance Experience in the disposition and coordination of customer orders and personnel desirable Administrative basic knowledge of motor skills are advantageous German language skills (written and oral) Very good user knowledge in MS Office Embossed communication and team skills as well as flexible, process-oriented and self-responsive operation

Training offers - from coaching and mentoring programs to the 'Women ́s Network'. Employee talks - Regular exchange at eye level. Well insured - accident insurance, occupational disability insurance, discounted insurance. Health protection measures - occupational sports groups, seminars, precautionary measures and more. Benefits - discounts for employees, e.g. in the sports studio or when buying a car. .