Full-time and part-time Business Center service staff (m/f/d)

Company description

With pleasure in work and sense of responsibility in everything we do – we work that way. As a TOP worker, our bank creates the best conditions for this. Around 650 dedicated employees and a balance sheet total of about 5.2 billion euros make us one of the major regional banks in the West of Munich: Here we are rooted, here we are committed – for a strong economy, a sustainable quality of life and a personal-digital banking. We also accompany members and customers through the most demanding topics. Our business area extends over the western and southern Münsterland to the border of the Ruhr area. You have the opportunity to actively accompany the construction of the new business center of Volksbank Westmünsterland from the outset. At this central point of contact for telephone and digital sales in the company's customer business, you will bring your ideas into the development of modern service and consulting processes. You connect personal-digital customer contact with future-oriented sales channels.

What you can expect from us: We are waiting for a working culture in which diversity, equality and fairness are of course. The signatures of the Charter of Diversity, the Charter of Voluntary Affairs and the Charter of Care underline this self-image.

We live a collegial, value-adding team together in a dedicated, professional team.

You will find flexible, family-friendly working time and work place models – because life plans are different.

We offer attractive and demand-oriented training and development opportunities.

You work at the TOP Employer 2026; By the way, we have been awarded for the 19th time.

Interesting Benefits are waiting for you, e.g. bike leasing, Germany ticket as a job ticket, food checks, PC leasing, membership in the gym (EGYM Wellpass) etc.

You can do this with us: You provide high-quality services for our commercial customers.

You actively support sales through competent demand recognition incl. Cross Selling approach. You will have a look at the private and commercial product range.

You accompany our customers: safe in the digital channels and promote the use of our online services.

You provide general information to the bank and provide reliable, friendly and professional first contact.

You perform post-processing tasks according to the requirements of the service processes.

You actively contribute to a smooth process and give impulses to the further development of the BusinessCenter.

Your focus: an appreciably good service, satisfied customers and a high process quality along with efficient operation.

That makes you: You have a strong service orientation and communicate clearly, friendly and binding and bring a commercial training ideally with them as a bank merchant or a bank merchant.

You like to work in the team, bring high communication strength and have a pronounced technical and digital affinity.

You control a structured, targeted discussion and reliably identify customer needs.

You have a basic degree in simpler concerns.

You have the pleasure of contacting customers and keep an overview even at a high call.

The position is also suitable for entry during or after training.

Apply now