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Techniker Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Temporary contract | Part time - flexible / Full time / Home office | Published since: 04.06.2025 on stepstone.de

Workforce Management Expert (m/w/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


We are proud to be a health partner on the side of our more than 12 million insurers. Over 15,000 employees make progress and make us a powerful health insurance company. We grow through the ideas of our employees - innovation and service are the focus. The Techniker Krankenkasse promotes the professional integration of people with disabilities and gender equality. We stand for equal opportunities, opportunities for development and respectful handling! Employment is also possible in parttime. Hamburg

limited to two years In the Workforce Management team, we control eight service centers. We actively shape the entire workforce management circuit and are responsible for design, planning, control and reporting. Together, we ensure excellent customer service and support our colleagues in the service centers. With us, flat hierarchies and challenging topics await you with great responsibility and freedom of design. JOBV1_EN

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Your tasks • Your profile • What we offer

We are proud to be a health partner on the side of our more than 12 million insurers. Over 15,000 employees make progress and make us a powerful health insurance company. We grow through the ideas of our employees - innovation and service are the focus. The Techniker Krankenkasse promotes the professional integration of people with disabilities and gender equality. We stand for equal opportunities, opportunities for development and respectful handling! Employment is also possible in parttime. Hamburg

limited to two years In the Workforce Management team, we control eight service centers. We actively shape the entire workforce management circuit and are responsible for design, planning, control and reporting. Together, we ensure excellent customer service and support our colleagues in the service centers. With us, flat hierarchies and challenging topics await you with great responsibility and freedom of design.

Develop and optimize our workforce management strategies to increase efficiency and productivity Conduct data analyses to identify trends and potential for improvement Planning and implementing workforce management processes Conduct and coordinate Agile, Classical or Hybrid Projects to Launch New Tools and Methods Analyze performance indicators and derive and maintain continuous improvement measures (performance management) Close cooperation with various departments to ensure resource optimization

Completed study or training with focus on data analysis Multiannual professional experience in workforce management Knowledge of data analysis and visualization and the application of appropriate tools First experience in project and process management High design and change motivation Solution-oriented and dedicated operation Embossed communication strength

35.5 hours week Occupational pension 30 days holiday and additionally on 24.12. and 31.12. Assets Grants for Germanyjobticket Industrial sports Flexible working hours Home Office JOBV1_EN

Company location

Location

ava Techniker Krankenkasse
Hamburg
Germany

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