Sachbearbeiter (m/w/d) Customer Service

Job ID 2439 / Full-time/ part-time: Full-time / Job Category: Customer Service / Limited: Unlimited

''Logistics is people business'' - this guideline makes it clear that employees for DACHSER are the key factor for corporate success. Together with around 34,000 people, we are pursuing the mission of creating the world's most intelligent combination and integration of logistical network competencies and thus optimizing the logistics balance of our customers. Design the logistics of tomorrow with us.

As the most important interface to our customers, you are the first contact person in the field of broadcast tracking. You agree to the requirements and requirements of the ordering customers with the delivery or delivery Departing houses. Thanks to you, internal and external complaints are processed in your task. Keep in touch with various departments, other branches and partners. If problems occur in the course of the shipment, you will actively participate in the solution finding. In addition, you actively participate in the evaluation of quality indicators and the resulting measures and process improvements.

You bring a completed commercial vocational training, ideally to the merchant (m/w/d) for forwarding and logistics services, alternatively you have relevant professional experience in the above-mentioned field of work. They have good English skills in word and writing and ideally have further language skills. They have good knowledge of the current MS Office applications and have fun working in new processes and IT systems. They are open-minded, communicative and team-capable with a pronounced service affinity.

You will receive Christmas and holiday money as well as annual pay increases. Take advantage of our company pensions and asset-effective benefits. Get membership fees at the Sportverein and the ÖPNV ticket. Benefit from staff rebates through corporate benefits in shopping, travel, lifestyle and much more. Take advantage of our DACHSER Academy. Massages, leasing of a company bikes, meals in our canteen and regular events complete our offer.

Melissa Boettcher HR Specialist Dortmund, Logistikzentrum Dortmund, DACHSER SE

At Dachser all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. .