Philips GmbH | Germany | 01xxx, 10xxx, 16xxx, 15xxx, 14xxx, 13xxx, 12xxx, 11xxx, 04xxx, 03xxx Berlin, Brandenburg | Permanent position | Full time / Home office | Published since: 28.04.2026 on stepstone.de
Field Specialist IGT - Region Greater Berlin/Brandenburg (m/f/d)
As a Field Specialist, you are responsible for the repair of medical technology systems in the field of IGT, in addition to maintenance, field change orders and installations. The focus is on customer satisfaction and a fast and economical problem solution. .
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Your tasks • Your profile • What we offer
Own-responsible execution of repairs and installations (including remote repairs, field change orders) as well as cross-system fault analysis and solution finding taking into account clinical, technical and economic aspects.
Ensuring customer satisfaction through professional communication, active escalation management and close cooperation with internal/external partners as well as guidance from colleagues.
Implementation of technical instructions for installations, coordination of small projects (e.g. relocations, upgrades) and independent solution of IT/network disorders.
Support for sales and project management in technical matters, disclosure of relevant information and customer support in the context of maintenance.
Complete documentation of all activities according to Philips quality criteria, notification of safety-relevant defects and compliance with relevant processes.
Activity as medical device consultant according to § 31 MPG and communication with supervisory authorities (e.g. Landesärztekammer).
Technical training in the field of medical technology/electrotechnology/
External service experience as well as relevant knowledge in the medical field and basic medical knowledge
Very good internal and external communication skills, safe occurrence, reliability and liability
Customer Management, Enforceability and Professional Escalation Management
Cross-departmental cooperation and strong team skills
High flexibility, regional mobility and readiness to travel (>70 %), including weekend work and 24/7 readiness to travel
Funded IT and network knowledge, good MS Office knowledge and secure documentation skills
Experience in radiological environments and expertise in radiation protection
Flowing German and English skills
attractive remuneration according to IG-Metall
Annual leave: 30 days
Mobility: subsidised Germany ticket, leasing options for private use (bicycles, cars, smartphones, ...)
Philips University & Philips in Balance: various health and personal development offers
Philips Pensionskasse: employee-funded pension
Paid partner period: 2 weeks paid time for partners:in connection with the birth of a child
Philips MyShop: discounted Philips products
Culture: Duz culture, a paid day for volunteer activity, various team/cultural activities (to sustainability, diversity, ...), etc.
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Location
 | Philips GmbH | |
| 71034 Berlin, Brandenburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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