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KV SiS BW Sicherstellungs-GmbH | Germany | 76xxx Bruchsal | Permanent position | Full time | Published since: 14.08.2025 on stepstone.de

Team leader for the med. Telephone service of 116 117 full-time (m/w/d)


KV SiS BW Sorges-GmbH is a 100% subsidiary of the Kassenarzt Vereinigung Baden-Württemberg (KVBW) and has its administrative headquarters in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We pass on 117 callers with acute health complaints to doctor's surgeries, medical readiness services, emergency receptions or rescue services under the nationwide service number 116. This around the clock on 365 days. In addition, patients receive help in the placement of doctoral and psychotherapeutic appointments as well as information on other healthcare services. Currently, around 300 employees work for the company, which will grow considerably in the next few years due to the upcoming tasks. To strengthen our team at the Bruchsal site, we are looking for a Teamleiter fÃ1⁄4r die med. Telefonservice der 116 117 in Volldaten (m/w/d) JOBV1_EN

Your tasks • Your profile • What we offer

KV SiS BW Sorges-GmbH is a 100% subsidiary of the Kassenarzt Vereinigung Baden-Württemberg (KVBW) and has its administrative headquarters in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We pass on 117 callers with acute health complaints to doctor's surgeries, medical readiness services, emergency receptions or rescue services under the nationwide service number 116. This around the clock on 365 days. In addition, patients receive help in the placement of doctoral and psychotherapeutic appointments as well as information on other healthcare services. Currently, around 300 employees work for the company, which will grow considerably in the next few years due to the upcoming tasks. To strengthen our team at the Bruchsal site, we are looking for a Teamleiter fÃ1⁄4r die med. Telefonservice der 116 117 in Volldaten (m/w/d)

Professional leadership of a team of up to 20 employees Regular coaching and further development of employees as well as implementation of employee discussions Control and organization of day-to-day business (support for technical questions, notification of technical disturbances, pause control etc.) Analysis of service-relevant control parameters (calls, service level, timely appointment, etc.) and introduction of appropriate measures Co- and further development of processes for optimizing service quality and employee retention

Senior Caregiver (m/w/d), Senior Caregiver (m/w/d) Multiannual medical experience Leadership experience in a comparable position Senior Consultant (m/w/d), Senior Consultant (m/w/d), Senior Consultant (m/w/d), Senior Consultant (m/w/d) Impressed communication skills, empathy and independent and responsible work ready for shiftwork and regular weekend service

Family operating climate with flat hierarchies and the possibility to introduce Personal and professional development Pleasant working atmosphere with modern and ergonomically equipped workplaces, bright rooms and generous social spaces Additional social benefits such as travel expenses, attractive shift allowances and benefits for occupational retirement, Hansefit Free drinks and fruit JOBV1_EN

Company location

Location

ava KV SiS BW Sicherstellungs-GmbH
76646  Bruchsal
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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